AutoNation Toyota Cerritos - Service Center

I usually go to toyota in downey. After going to cerritos for my inspection it was fast convenient and good customer service. Highly recommend. After going to cerritos for my inspection it was fast convenient and good customer service. Highly recommend. More

Great service and david was very knowledgeable. The food area was clean great job on having a food source on site. The food area was clean great job on having a food source on site. More

I brought my 2011 Prius in to Cerritos Toyota for service and Gregory Hammann made me an offer to purchase it. Gregory was very direct and responsive, and the sale of my Prius was quick and easy. and Gregory Hammann made me an offer to purchase it. Gregory was very direct and responsive, and the sale of my Prius was quick and easy. More

Efficient in getting appointments. I received 3 tire quotes. Insufficient info on new battery. One employee told me the battery had a 2 year warranty and another told me it had. 7 y I received 3 tire quotes. Insufficient info on new battery. One employee told me the battery had a 2 year warranty and another told me it had. 7 yr warranty. I was not told initially that the wait for a shuttle could be up to 1 1/2 hrs. More

I can always rely on this dealership with no problems! They have the best services and offer the best services every time. They have the best services and offer the best services every time. More

Not very satisfied. I had an 8am appointment for a routine oil change and tire rotation, which took 3 hours!! I don't understand why then did I receive so many reminders I had an 8am appointment for a routine oil change and tire rotation, which took 3 hours!! I don't understand why then did I receive so many reminders to make an appointment for my vehicle to be serviced? Not 1 call to let me know what the status was on my service, or how much longer I would have to wait, instead I had to go look for the person that helped me to find out how much longer I would have to wait. I didn't appreciate the lack of communication More

Called to set an appointment. She got me in the next morning. Very easy to work with. Texted me when car was ready. She got me in the next morning. Very easy to work with. Texted me when car was ready. More

My truck was at the dealership for about 4-5months. When they finished it was filthy. The tab was $7,100. I was given an estimate of $5,100. They found out that my insurance company was paying for it . When they finished it was filthy. The tab was $7,100. I was given an estimate of $5,100. They found out that my insurance company was paying for it . I asked them to wash my truck . The reply was no. I just paid $7,100 and no car wash ? More

Everyone is super friendly and welcoming; all things are communicated clearly and efficiently! I love everything about the Cerritos dealership and I wouldn’t want to go anywhere else in fr anymore vehicles communicated clearly and efficiently! I love everything about the Cerritos dealership and I wouldn’t want to go anywhere else in fr anymore vehicles needs! More

Excellent service, fast and professional , all the people work on the service are respectful and efficient. work on the service are respectful and efficient. More