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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,047 Reviews

1,047 Reviews of AutoNation Toyota Cerritos - Service Center

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July 13, 2023

David Kwon is very approachable. Great customer service. I appreciate all of his help specially with the condition I had to go through More

by Jophen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Jul 17, 2023 -

AutoNation Toyota Cerritos responded

Hi Jophen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2023

they are kind and good. also are happy. they explained my car. recommend my car. More

by woochung7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mandes
Jul 17, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 10, 2023

I brought my 2021 land cruiser and im impressed how my Mayumi and my technician took of my concerns on it. They did extra mile to make sure that everything has been done especially i had a bad experienced More

by consla808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi
Jul 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

It's a Toyota Service center. ...dealership. Credible place but expensive service fees and costly repairwork. More

by rinunez711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

July 10, 2023

Excellent customer service. Daniel A. was very professional & made the service appointment very smooth. Paper work was ready at arrival. More

by Dalia Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel A
Jul 13, 2023 -

AutoNation Toyota Cerritos responded

Hi Dalia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 10, 2023

All team members are professional the location is efficient and organized. This has been a better experience than our experience with Fors. More

by Mama Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 09, 2023

I was frustrated, I bought a 2021 18,000 mi. Honda Accord in Oct 2022 at this Toyota dealership. I brought my car in for 5000 mi basic car servicing which was under warranty. Because it More

by Jerry Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7471 Ryan Mitchell
Jul 12, 2023 -

AutoNation Toyota Cerritos responded

Hi Jerry, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 08, 2023

The service department always does a great job but what makes everything first class is staff like Miguel who takes the time to explain all the services and just options that should be considered. More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 08, 2023 -

roy responded

thanks

Jul 08, 2023 -

roy responded

Thanks

July 07, 2023

Satisfactory customer service and car service just wished they would give more deals, incentives, and explain everything better about the service done on the car. More

by kdogbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
Jul 10, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 06, 2023

Prefer this dealership over the one closest to my home. They are fast, friendly, and efficient. More

by Ale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 07, 2023 -

AutoNation Toyota Cerritos responded

Hi Ale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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