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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,047 Reviews

1,047 Reviews of AutoNation Toyota Cerritos - Service Center

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July 06, 2023

The honesty of your service tec about my service contract, how it works and when I need to come in for servicing. This saved me from using one of my visitation. Therefore saving me money and time. More

by Joe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 11, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

Satisfactory customer service and car service just wished they would wash the car instead of giving voucher like the dealership I take my other car to More

by carmenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Carmenm, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 04, 2023

AutoNation Toyota Cerritos gave us several reminders about our warranty service appointment. They got to us very quickly when we arrived and called that the work was done ahead of when they estimated i More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Joyce, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 04, 2023

Done in a good amount of time. Communication could have been a bit better. Received my car back filthy though which wasn't my usual experience with this or other dealer shops. More

by SJ000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (562) 802-4000 so we can assist you further.

July 03, 2023

Good service, except took longer than estimated. Don't have enough more words to make 15. More

by annakern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hello Annakern, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 03, 2023

Everything went real smooth on time and very friendly see you again real soon thanks More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 06, 2023 -

AutoNation Toyota Cerritos responded

Hi Sharon, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2023

Normally good experience service writer a 0 said he would let know when my truck was done would text me an 1hour and a half took longer I know things happen not a problem but when I went to check on my truck More

by Bgred10762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the writers name
Jul 05, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

June 30, 2023

Ms. Mayumi Julian gave absolutely a wonderful job I highly appreciate her assistance! Will surely come back More

by alainbustamante2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ms. Mayumi Julian
Jul 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2023

Nathalie Mendez did a great job. Highly recommend coming to Autonation Toyota Cerritos for service! More

by MLOPEZ1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie Mendez
Jul 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

June 29, 2023

I went to this dealership to get my car serviced. My appointment was at 10:20am. Although the check in process was fast, the time to get my car took way too long. And it seem there wasn't many cars t More

by evelin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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