AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,049 Reviews of AutoNation Toyota Cerritos - Service Center
Paul, the service advisor, provided a very detailed and thorough explanation, which made for an excellent service experience. He was honest and friendly, making this a trustworthy place. I plan to come bac thorough explanation, which made for an excellent service experience. He was honest and friendly, making this a trustworthy place. I plan to come back here for my next service as well More
Had the pleasure of talking to Stefanni in the service department while purchasing some items that had faded away on my truck. She was excellent and had the right knowledge to guide me in the right direct department while purchasing some items that had faded away on my truck. She was excellent and had the right knowledge to guide me in the right direction. Department wouldn’t be anything with out here for sure! More
Regarding AutoNation Toyota Cerritos, it was a pleasure taking, both, my cars for service; moreover, their team was friendly, detailed, and efficient. taking, both, my cars for service; moreover, their team was friendly, detailed, and efficient. More
I am disappointed because Toyota Dealership schedule me to come in to have the airbags on my Toyota replaced. They asked if I wanted to wait while they replaced the airbags. I waited in the waiting room to come in to have the airbags on my Toyota replaced. They asked if I wanted to wait while they replaced the airbags. I waited in the waiting room for a long time. I kept checking to see if they were done. After about two hours, when I asked again, they said the car was ready to pick up. They did not have the airbags in stock, they would need to order them. A loss of gas and my time. So disappointing. More
didn't want to buy tires for $1100 so the service advisor and the person that gave me the quote for the tires made me wait for my longer then I should have. I arrived at 9::16am I left at 131pm my car was and the person that gave me the quote for the tires made me wait for my longer then I should have. I arrived at 9::16am I left at 131pm my car was ready since 11:30am. . I seen my car being parked in the customer parking lot. I figured my car was ready so I walked over and ask the service advisor was my car ready He said no . I said ok. My car was just sitting in the customer parking lot for another 2 hours. I went back over and said hay bro my not ready it has been sitting in the parking lot for 2 hours. He the service advisor had my paperwork at the bottom of the pill of other customers the took his sweet time to get all the paperwork together.I was just getting a oil change More