Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,035 Reviews

1,035 Reviews of AutoNation Toyota Cerritos - Service Center

Sort by
April 18, 2023

My customer service consultant Bianca is outstanding. She took very good care of my car and keep me informed during the service time. Bianca is customer service is the best!! Thank you for being awesome More

by Dorisjeank@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Report | Print
Apr 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2023

I love this dealership because everyone is courteous and professional. You’re greeted with a smile which means a lot in today’s post climax season. Lastly, the wait time is reasonable. More

by S. Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Apr 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Apr 27, 2023 -

S. Johnson responded

Thank you

April 16, 2023

The best service ever every time this is my number 5 tundra that I have purchased from automation because of there customer service from start to finish keep up the good work guys from Greg More

by Greg amyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia, Mark mini Mr maury
Report | Print
Apr 27, 2023 -

AutoNation Toyota Cerritos responded

Hi Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 16, 2023

I was pleased that the service was in the time that was promised. I was in a tight schedule as I had to pick up my kids from school. He was waiting with my keys at my car to make sure I could leave on time More

by amoralesjr73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

My service advisor, David, was very courteous and helpful. I had a very positive experience. More

by reindeer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 16, 2023

Stephanie was great! She explained everything quite well and was very detailed in her job. She answered all my questions. More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi Karla, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward.

April 15, 2023

Daniel was a problem solver who provided his services efficiently and courteously. I would ask for him next time. More

by ejstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Report | Print
Apr 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 13, 2023

Unlike other brands/ dealers waiting area , not even bottle waters /snacks offered …….stll lots to improve their hospitality. More

by taddylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwong
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

I’ve always had a good experience with Toyota. I appreciate their great service & staff! More

by Sariahd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi Sariahd, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Carlos was great to work with. He was very responsive and updated me. Outstanding customer service. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Report | Print
Apr 26, 2023 -

AutoNation Toyota Cerritos responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
31
32
33
...
104