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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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May 06, 2023

Staff was very kind but ine of technician made mistake when he was doing maintenance my car, he didn’t complete close engine oil cap. So the engine oil was leaking, I have to go back to dealership for ret More

by Arine0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

May 06, 2023

Everyone is very helpful and genuinely try to make the experience positive and get you out in a timely manner. More

by Gonzalez.Moreno.mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
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May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Easy to make appointments and drop off your car. Been coming for years to service all my toyotas More

by Zar33n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

Great services, friendly employees my car was on time I wad able to pick my kids from school More

by Martha Alvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was really efficient
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May 08, 2023 -

AutoNation Toyota Cerritos responded

Hello Martha, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

I am happy to see they take photos of my vehicle before servicing it and always give me great service More

by Vmoran1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie
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May 08, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Daniel is a great service agent. I will come back for him in the future. More

by Nina T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 08, 2023 -

AutoNation Toyota Cerritos responded

Hello Nina, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2023

Great workers and always helpful Stefany goes above and beyond to help you and make sure you are satisfied! Thank you for everything More

by Brivnz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefany sanchez
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May 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 02, 2023

Bianca my service rep is the best from Toyota of cerritos very knowledgeable and friendly More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Medrano
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May 04, 2023 -

AutoNation Toyota Cerritos responded

Hi Abby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

Adolfo is the best! The service is great and the staff are very friendly. I always get quality service here. More

by hpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo and Cory
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May 01, 2023 -

AutoNation Toyota Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

I have had an awesome experience. They are all very professional and kind. The staff are also very courteous. More

by Kennethperaza@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 01, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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