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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,035 Reviews

1,035 Reviews of AutoNation Toyota Cerritos - Service Center

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March 20, 2023

Always receive great customer service. Love how detailed they are with the services they will preform. They reach out to make sure I have everything I need. Even receive a video of my More

by Dizibetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Mar 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2023

The promised service time was not confirmed. The coordinator was very good on the things that should be done the next service. The price was reasonable. I would like to come back again for the n More

by edgardo.agbayani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
Mar 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 17, 2023

It’s already scary enough to visit a maintenance dealer and when you get an estimate on your maintenance to be over 1,200 dollars is terrifying. Not even a proper explanation of what these “maintenance ser More

by AmoraCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 20, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

March 16, 2023

Very disappointed and unsatisfied services from paint and body shop department and Mr Oscar Guzman More

by monareyna.21295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Guzman paint and body shop department Michelle from service department
Mar 20, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 16, 2023

Service was great responsable amability and very profesional not delay at time to make thanks More

by Jose mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David,kwon
Mar 20, 2023 -

AutoNation Toyota Cerritos responded

Hello Jose, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 16, 2023

Excellent in service,not in waiting for car to finish the service in lesser time More

by adananiv@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Mar 20, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

The service department is top notch and the service advisor Michelle Hernandez is the best. I will go nowhere else but to this dealership for service. They care about the customer and treat us with utm More

by SteveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Mar 17, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 17, 2023 -

SteveO responded

My email is swcdebaca@gmail.com

March 13, 2023

Could have found a cheaper APR rating but for the most part very helpful especially with maintenance. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quan
Mar 17, 2023 -

AutoNation Toyota Cerritos responded

Hi Damian, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 10, 2023

Very comprehensive care polite and happy to help food is good inside and a comfortable waiting area with TV More

by Paulmeinert
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefani Sanchez
Mar 13, 2023 -

AutoNation Toyota Cerritos responded

Hello Paul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 06, 2023

I love this dealership. ... I have purchased 6 vehicles from this deanship since the very early 1980"s, when it was owned by Lew Web.. I really like getting my vehicles servi More

by reevesjerold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Mar 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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