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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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March 10, 2023

Very comprehensive care polite and happy to help food is good inside and a comfortable waiting area with TV More

by Paulmeinert
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefani Sanchez
Mar 13, 2023 -

AutoNation Toyota Cerritos responded

Hello Paul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 06, 2023

I love this dealership. ... I have purchased 6 vehicles from this deanship since the very early 1980"s, when it was owned by Lew Web.. I really like getting my vehicles servi More

by reevesjerold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Mar 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 06, 2023

quick to get an appointment , advisor Asghar was courteous , prompt and honest.my car was ready in no time. More

by Delilah Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asghar
Mar 09, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 03, 2023

Accomodating and good quality service. No hassle experienced and they took really good care of my car. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Mar 07, 2023 -

AutoNation Toyota Cerritos responded

Hello John, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2023

Great customer service by Ali Asghar Tremasi. I do enjoy using this dealership as my goto for services because its close to my house. Unfortunately I sometimes have to wait at the dealer. Here is More

by Ftboy Raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
Mar 07, 2023 -

AutoNation Toyota Cerritos responded

Hello We appreciate you taking the time to leave us a response, Raider! If you ever need help, just give us a call. Happy motoring!

March 02, 2023

My experience with Service at AutoNation of Cerritos wasn't so good. The service advisor was impatient and they didn't service the car properly. I have emailed the Service Manager and have had no respo More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not calling them out.
Mar 06, 2023 -

AutoNation Toyota Cerritos responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at AutoNation Toyota Cerritos, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (562) 802-4000 to discuss ways we can better serve you in the future.

Mar 06, 2023 -

CG responded

Fell free to contact me.

February 27, 2023

Fast and clean service. Very professional employees and friendly. Looking forward for the next service More

by Alisaleh79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remeber
Mar 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Put a snow tire on my car (not matching) and damaged rim. Refuse to accept responsibility and say it’s “curb damage.” More

by mvmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathalie Mendes
Feb 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

February 21, 2023

This is our second Toyota that we have been getting repaired at Toyota of Cerritos service department, they have been good about keeping me informed And fixed the problem with our vehicles. More

by Just fast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Feb 24, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 21, 2023

Service advisor Trevor Lopez provided excellent service, prompt to return call(s), helped arrange service appt, very pleasant and helpful. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Lopez
Feb 24, 2023 -

AutoNation Toyota Cerritos responded

Hi Eli, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Cerritos

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