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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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February 09, 2023

I like this kind and nice place. always be kind This place is very clean. More

by SUNGMUN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Feb 12, 2023 -

AutoNation Toyota Cerritos responded

Hi Sungmun, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

David is the best he really took care of me and is a lot better than Buena Park!!!! More

by Codyc528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David!!! Bay 13
Feb 10, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 07, 2023

Me gusta este dealer siempre llevo mi carro aquí son muy atentos a los detalles que uno les dise. Pero como me gustaría que bajaran los precios de labor se me asen pocos altos gracias. More

by Yareli galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Araujo Daniel
Feb 09, 2023 -

AutoNation Toyota Cerritos responded

Hola Yareli, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Conduce con cuidado y nos vemos en la carretera.

February 07, 2023

Muy buen servicio y la mejor atencion al cliente asi que totalmente recomendado la mejor experiencia. More

by Natali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 10, 2023 -

AutoNation Toyota Cerritos responded

Hola Natali, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. ¡Gracias por la recomendación y que tengas un día increíble!

February 06, 2023

Service was good and fast. However, I really feel that the fees for services are over priced. Especially in today's economy. Should try and be more competitive in pricing. More

by Jakesmom121394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

February 02, 2023

So ilI schedule my car for 50k miles maintenance in Lexus Cerritos but was told that they cant do my car because the autonation plan that i have is cheaper than what they are charging for service which is we More

by Roy tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Feb 06, 2023 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 01, 2023

AutoNation Toyota of Cerritos is wonderful to deal with. My customer care advisor Jairo Gonzalez was very helpful and great to work with. More

by monalizhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Feb 05, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found Jairo to be so supportive during your experience here at AutoNation Toyota Cerritos. If you ever need help, just give us a call. Happy motoring!

January 31, 2023

It was quick and easy to get taken care of in a speedy manner. The gentleman that helped me was courteous and informative. He told me how long it would be and he was spot on. More

by tcarlson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Great attendance at the toyota dealership. I would let others know to come here when needing service. More

by george12895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 30, 2023

Advisor, David, was informative and friendly. Gave Friday quality service on a Monday! I’ll be happy to return to service my vehicle again. More

by JOrtiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us, Jortiz! We always strive to provide personable and excellent customer service. Thank you again for the review!

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