Back

AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,061 Reviews

1,061 Reviews of AutoNation Toyota Cerritos - Service Center

Sort by
February 01, 2023

AutoNation Toyota of Cerritos is wonderful to deal with. My customer care advisor Jairo Gonzalez was very helpful and great to work with. More

by monalizhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Feb 05, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found Jairo to be so supportive during your experience here at AutoNation Toyota Cerritos. If you ever need help, just give us a call. Happy motoring!

January 31, 2023

It was quick and easy to get taken care of in a speedy manner. The gentleman that helped me was courteous and informative. He told me how long it would be and he was spot on. More

by tcarlson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Great attendance at the toyota dealership. I would let others know to come here when needing service. More

by george12895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 30, 2023

Advisor, David, was informative and friendly. Gave Friday quality service on a Monday! I’ll be happy to return to service my vehicle again. More

by JOrtiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2023 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us, Jortiz! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 29, 2023

I found the warning light still on. I didn’t see the radiator fluid topped off. I’m a little skeptical if the work was done. More

by ozzalaniz@me com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Feb 02, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

January 28, 2023

I came in at scheduled time. My car was taken right away. Was told the car would be ready about 9:15 am . Got a call at 9:14 saying the service was completed and car was ready. More

by BarRob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 28, 2023 -

BarRob responded

Everything was good

January 27, 2023

Interfaced through Michelle. Great experience. Paint shop did fantastic work on my car! Professionally done. More

by Stifflerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Great questioner service, they answered every phone all and were able to answer our questions. When the car was diagnosed we got a phone call to request authorization to work on our car and discussed price More

by Myralittlelove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
Jan 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave a review for us at AutoNation Toyota Cerritos. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2023

Came with appointment and my car was ready really fast. They explain everything very well. More

by Guillermina Irepan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzales
Jan 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

January 25, 2023

I don’t remember her name , I think Michelle in Cerritos ca was awesome. The service people helped me get coffee from behind the snack bar. The only thing is the shuttle was once a day. 50/50. No shuttle , More

by Sherriejoslin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
42
...