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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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January 29, 2023

I found the warning light still on. I didn’t see the radiator fluid topped off. I’m a little skeptical if the work was done. More

by ozzalaniz@me com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Feb 02, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

January 28, 2023

I came in at scheduled time. My car was taken right away. Was told the car would be ready about 9:15 am . Got a call at 9:14 saying the service was completed and car was ready. More

by BarRob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 28, 2023 -

BarRob responded

Everything was good

January 27, 2023

Interfaced through Michelle. Great experience. Paint shop did fantastic work on my car! Professionally done. More

by Stifflerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Great questioner service, they answered every phone all and were able to answer our questions. When the car was diagnosed we got a phone call to request authorization to work on our car and discussed price More

by Myralittlelove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
Jan 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave a review for us at AutoNation Toyota Cerritos. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2023

Came with appointment and my car was ready really fast. They explain everything very well. More

by Guillermina Irepan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzales
Jan 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

January 25, 2023

I don’t remember her name , I think Michelle in Cerritos ca was awesome. The service people helped me get coffee from behind the snack bar. The only thing is the shuttle was once a day. 50/50. No shuttle , More

by Sherriejoslin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2023

I came in with no appointment and they were quick to take me in and fulfill my needs. They told me that the car would be done ay 3:30pm and it was. More

by Eagoss93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

Stephanie was great. She communicated properly and kept me updated on the progress of the vehicle repairs and was always gracious and super positive. She is the reason I More

by DowneyStreetFaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie.
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 21, 2023

Like always, I have been assisted to have the best service and feel confident that my car is in good hands. Thank you! More

by Shahin Said
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Bianca
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hi Shahin, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Took my car in for 25,000 service and it cost me $400. 00 to keep the warranty in effect. $300.00 to change the brake fluid. This is far too expensive for a new car. More

by unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

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