AutoNation Toyota Cerritos - Service Center

I came in with no appointment and they were quick to take me in and fulfill my needs. They told me that the car would be done ay 3:30pm and it was. me in and fulfill my needs. They told me that the car would be done ay 3:30pm and it was. More

Stephanie was great. She communicated properly and kept me updated on the progress of the vehicle repairs and was always gracious and super positive. She is the reason I She communicated properly and kept me updated on the progress of the vehicle repairs and was always gracious and super positive. She is the reason I would bring my vehicle back for future service. More

Like always, I have been assisted to have the best service and feel confident that my car is in good hands. Thank you! service and feel confident that my car is in good hands. Thank you! More

Carlos Lopez is the best. I NEVER have a worry when I leave my truck with him for service work I NEVER have a worry when I leave my truck with him for service work More

Took my car in for 25,000 service and it cost me $400. 00 to keep the warranty in effect. $300.00 to change the brake fluid. This is far too expensive for a new car. 00 to keep the warranty in effect. $300.00 to change the brake fluid. This is far too expensive for a new car. More

Before giving the estimation for any service related stuff, Toyota should diagnose it. There should not be a very high fee for diagnosis. Charges are also very high. People working are good enough. stuff, Toyota should diagnose it. There should not be a very high fee for diagnosis. Charges are also very high. People working are good enough. More

I have been using the service department for several years, and I have always observed that the cashiers look sad and like they don't enjoy their jobs. I'm beginning to wonder about the management of th years, and I have always observed that the cashiers look sad and like they don't enjoy their jobs. I'm beginning to wonder about the management of that department. Something must be going on behind the scenes to make the employees so unhappy. More

Great on time, Professional, Knowledgeable, Understanding, Comprehensible, human and Precise Service..Recommend them not only to friends, but to my worst enemies. Understanding, Comprehensible, human and Precise Service..Recommend them not only to friends, but to my worst enemies. More

There are two issues (both have to do with pricing) that have not been resolved from the 1/5/2023 service. 1) Was quoted $49.98 over the phone to install the driver's side sun visor and was then charged $83 have not been resolved from the 1/5/2023 service. 1) Was quoted $49.98 over the phone to install the driver's side sun visor and was then charged $83.88 when I arrived at the dealer and 2) Was initially quoted $10 per bulb for the front daytime running lights and was later informed over the phone that the cost was $48.70 per bulb. I called and left a total of three messages for two seperate service managers with no response as of yet. Very disappointing to say the least. More

I want Toyota do be honest to customer when they bring the car to mechanic. Thank you. the car to mechanic. Thank you. More