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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,046 Reviews

1,046 Reviews of AutoNation Toyota Cerritos - Service Center

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January 06, 2023

I’ve always enjoyed the efficiency and quality care I’ve received at Cerritos Autonation. I would highly recommend them. More

by Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Jan 10, 2023 -

AutoNation Toyota Cerritos responded

Hi Medina, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

Just one comment for the car dealer , they need to be more careful because the last time I got my car greased inside on the steering wheel More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Jan 08, 2023 -

AutoNation Toyota Cerritos responded

Hi Gloria, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 29, 2022

This dealership is A+1 good customer service every time ok me I go I leave happy and the job is done excellent on my car it encourages me to go back for car service and to encourage others to go this what More

by Teresa White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma , Sergio, the cook, sales manager and other workers
Jan 02, 2023 -

AutoNation Toyota Cerritos responded

Hi Teresa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

Great crew. The people are very kind. I had taken my car to other dealers for service, but this guys are the best. More

by Ral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the youg leady's name was Bianca. Lovely personality.
Dec 28, 2022 -

AutoNation Toyota Cerritos responded

Hi Ral, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 24, 2022

David was very friendly and helpful. He explained everything clearly and answered all my questions. More

by Laceyhaven.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
Dec 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Toyota Cerritos! We hope to see you soon!

December 23, 2022

I find ths dealership to be very efficient with their service appointments. We purchased the warranty plan and they're very good about calling to remind us and setting up appointments for service, thoug More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi
Dec 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 23, 2022

The service department is the best. I bought my Sienna there in 2004 and had it serviced by them. 247,000 miles later, I purchased a Corolla Cross.. had my first service and as usual, t More

by noemi.salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Dec 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 22, 2022

Autonation Toyota Service Department provided great customer service with friendly and caring staff available to meet all of your needs! More

by MM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
Dec 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 21, 2022

Anthony was Helpful, my service was completed on time. Shuttle to Mall is convenient. I will go again to same dealership More

by mistryd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 25, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Service was good and fast yesterday. All the staff, especially Nathalie, who handled the service was very helpful and courteous. More

by hcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie
Dec 23, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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