AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,046 Reviews of AutoNation Toyota Cerritos - Service Center
Service advisor, David Kwon, was friendly and professional - he explained in a courteous manner the work that needs to be done for the car check up. professional - he explained in a courteous manner the work that needs to be done for the car check up. More
Blanca is a great service advisor. Not very pushy nor gives you a long face when kindly decline the recommended services. Looks like auto nation is going back to their own ways by list Not very pushy nor gives you a long face when kindly decline the recommended services. Looks like auto nation is going back to their own ways by listening to the consumers. Will go back to only Blanca More
The service provided was very good. It was timely and people were friendly and knowledgeable. Since I have a contract for maintenance, it’s just very convenient for me to drive the car It was timely and people were friendly and knowledgeable. Since I have a contract for maintenance, it’s just very convenient for me to drive the car in and they contact by email and by telephone whenever needed. More
I came to the dealership to have the automatic windows looked at. Only the driver's side window worked. After waiting at the dealership for 6 hours the service advisor informed me it was a child safety bu looked at. Only the driver's side window worked. After waiting at the dealership for 6 hours the service advisor informed me it was a child safety button by the master window switches that was accidentally engaged. It took them 6 hours to find a simple problem that any service advisor or mechanic worth their salt should have solved instantly. I was not impressed. Fortunately, they didn't charge me anything and rightly so. More
Very good service. Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get service. More