AutoNation Toyota Cerritos - Service Center

Very good service. Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get service. More

There is a real effort to help, to facilitate, to make it as easy as possible for the customer. There is very little waiting when you have an appointment as well. Anthony helped us efficiently and knowledg as easy as possible for the customer. There is very little waiting when you have an appointment as well. Anthony helped us efficiently and knowledgeably. And they even offer a discount off the price of repairs. We've been going for many years and have found them helpful without pushing unnecessary repairs or purchases. I highly recommend them. More

Good service overall. I am ver pleased with the quality of work on my car. I am ver pleased with the quality of work on my car. More

Awesome place to buy and service my car! I am very happy with the service I receive every time I visit. I am very happy with the service I receive every time I visit. More

It’s a good experience overall. I used the shuttle to get dropped off at home and was able to get some work done but had to Uber to come back for the car. It would be nice to get I used the shuttle to get dropped off at home and was able to get some work done but had to Uber to come back for the car. It would be nice to get the ride both ways. Consider to use actual Uber for customers in both ways; similar to other dealers. It probably would be cost effective as well. More

No me gusta el transporte que nos dan para la casa, fui el primero en apuntarme y fue a dejar a la persona que se apuntó segundo. Casi 1 hora para llegar a mi casa, cuando estoy a 15 minutos el primero en apuntarme y fue a dejar a la persona que se apuntó segundo. Casi 1 hora para llegar a mi casa, cuando estoy a 15 minutos More

I went there to regular service seing. The lady ask me do you any thing can help you out? I said please fix my vehicle dashboard map, she said let’s see.. but they didn’t fixed.. wow.. If The lady ask me do you any thing can help you out? I said please fix my vehicle dashboard map, she said let’s see.. but they didn’t fixed.. wow.. If you can’t anble to help please do not ask to customer for help. Thanks but not good customer service. More

I appreciate the patience my advisor had while explaining the work my vehicle needed at the time of service. The advisor was courteous and respectful of what I choose to have done on my vehicle at the time the work my vehicle needed at the time of service. The advisor was courteous and respectful of what I choose to have done on my vehicle at the time of service. Toyota Cerritos has always been my number one place to take my vehicles in for service. Thank you Toyota Cerritos for hiring advisors and personnel that understand my needs! Sending warm blessings to all the staff and management. Happy Holidays! More

Amanda Maldonado, my service advisor was straightforward and friendly. Keeping me updated on my vehicle status. Great job. and friendly. Keeping me updated on my vehicle status. Great job. More

Ziggy was a breeze to work with. No hassle. He didn't recommend unnecessary services. He acted professionally. No hassle. He didn't recommend unnecessary services. He acted professionally. More