AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,061 Reviews of AutoNation Toyota Cerritos - Service Center
The service provided was very good. It was timely and people were friendly and knowledgeable. Since I have a contract for maintenance, it’s just very convenient for me to drive the car It was timely and people were friendly and knowledgeable. Since I have a contract for maintenance, it’s just very convenient for me to drive the car in and they contact by email and by telephone whenever needed. More
I came to the dealership to have the automatic windows looked at. Only the driver's side window worked. After waiting at the dealership for 6 hours the service advisor informed me it was a child safety bu looked at. Only the driver's side window worked. After waiting at the dealership for 6 hours the service advisor informed me it was a child safety button by the master window switches that was accidentally engaged. It took them 6 hours to find a simple problem that any service advisor or mechanic worth their salt should have solved instantly. I was not impressed. Fortunately, they didn't charge me anything and rightly so. More
Very good service. Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get service. More
There is a real effort to help, to facilitate, to make it as easy as possible for the customer. There is very little waiting when you have an appointment as well. Anthony helped us efficiently and knowledg as easy as possible for the customer. There is very little waiting when you have an appointment as well. Anthony helped us efficiently and knowledgeably. And they even offer a discount off the price of repairs. We've been going for many years and have found them helpful without pushing unnecessary repairs or purchases. I highly recommend them. More
It’s a good experience overall. I used the shuttle to get dropped off at home and was able to get some work done but had to Uber to come back for the car. It would be nice to get I used the shuttle to get dropped off at home and was able to get some work done but had to Uber to come back for the car. It would be nice to get the ride both ways. Consider to use actual Uber for customers in both ways; similar to other dealers. It probably would be cost effective as well. More
No me gusta el transporte que nos dan para la casa, fui el primero en apuntarme y fue a dejar a la persona que se apuntó segundo. Casi 1 hora para llegar a mi casa, cuando estoy a 15 minutos el primero en apuntarme y fue a dejar a la persona que se apuntó segundo. Casi 1 hora para llegar a mi casa, cuando estoy a 15 minutos More