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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,061 Reviews

1,061 Reviews of AutoNation Toyota Cerritos - Service Center

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December 09, 2022

The service provided was very good. It was timely and people were friendly and knowledgeable. Since I have a contract for maintenance, it’s just very convenient for me to drive the car More

by Yacastellano0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni Sanchez, Francisco Uren
Dec 12, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

The dealership was moderately fast with service and the people who helped me were attentive. More

by steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Dec 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 08, 2022

Good service and great customer. This is good dealerships nearby my house. Look OK but sometimes another issue created by mechanics. More

by Zafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 11, 2022 -

AutoNation Toyota Cerritos responded

Hi Zafar, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

December 07, 2022

I came to the dealership to have the automatic windows looked at. Only the driver's side window worked. After waiting at the dealership for 6 hours the service advisor informed me it was a child safety bu More

by spiritwheels
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Dec 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

December 07, 2022

Very good service. Our service representative Ali was very professional and answered all of our questions. We had an appointment and Toyota makes it very easy to get More

by crcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
Dec 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2022

There is a real effort to help, to facilitate, to make it as easy as possible for the customer. There is very little waiting when you have an appointment as well. Anthony helped us efficiently and knowledg More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Gina
Dec 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Awesome place to buy and service my car! I am very happy with the service I receive every time I visit. More

by Ray.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 08, 2022 -

AutoNation Toyota Cerritos responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 05, 2022

Good service overall. I am ver pleased with the quality of work on my car. More

by Jenda_Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Dec 08, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 04, 2022

It’s a good experience overall. I used the shuttle to get dropped off at home and was able to get some work done but had to Uber to come back for the car. It would be nice to get More

by mo.rahman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Dec 06, 2022 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 04, 2022

No me gusta el transporte que nos dan para la casa, fui el primero en apuntarme y fue a dejar a la persona que se apuntó segundo. Casi 1 hora para llegar a mi casa, cuando estoy a 15 minutos More

by c.benitez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Dec 06, 2022 -

AutoNation Toyota Cerritos responded

Hola, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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