AutoNation Toyota Cerritos - Service Center

Went in for gas door spring issue my car is brand new and still under warranty they told me they won’t cover because they have to paint the gas door and I’m like it’s a spring issue why are we replacing the still under warranty they told me they won’t cover because they have to paint the gas door and I’m like it’s a spring issue why are we replacing the door and they said because of the economy and parts are expensive we won’t be fixing the issue and they ordered the part and mind you after waiting for the part and then going in to schedule it and waiting hours for them to tell me they can’t do it because supervisor shouldn’t they have told me that before they ordered it and scheduled me to do the job and then tell me hours after waiting oh yeah we won’t do it unprofessional and the supervisor has yet to call me back, so unprofessional. Also they moved my mirrors and changed settings in my vehicle and connected their phones to my Bluetooth as well left the gas door open when giving me my vehicle and left trash in the car. Very unprofessional and poor communication More

Great experience, made appt with Jairo, for my last 3 services and he has taken great care of me and my car, always honest and professional. Car is ready on time and their lounge is always comfortable. services and he has taken great care of me and my car, always honest and professional. Car is ready on time and their lounge is always comfortable. More

I had a nice and problem-free experience with AutoNation Toyota Cerritos. It has been almost a since I purchased a new Rav4 and this was the first service appointment for it. They advised changing the oil Toyota Cerritos. It has been almost a since I purchased a new Rav4 and this was the first service appointment for it. They advised changing the oil early to take the most advantage of the new purchase 2-year complimentary service. We also made schedules for service until the complimentary service expires in 2024. Definitely coming back here. More

Car pick-up available at 12:40pm, when supposedly done at 11am, per Ali. No delay notification was received. 11am, per Ali. No delay notification was received. More

I was advised of the recommendations needed on my car. I asked for a discount and a 10% discount was applied. Thank you for the excellent customer service and communication. I asked for a discount and a 10% discount was applied. Thank you for the excellent customer service and communication. More

I have been Customer since 2001 and kept comming ever since for service just bought a Toyota corolla and very satisfy with your service and customer service. since for service just bought a Toyota corolla and very satisfy with your service and customer service. More

In my experience this dealership’s maintenance department has alway been thorough and honest. I highly recommend them. has alway been thorough and honest. I highly recommend them. More

Great customer service, honest and fair, dealer will work with you with regards to service and customer budget with you with regards to service and customer budget More

Michelle at Cerritos Toyota was very friendly and efficient. She has great people skills. We had a pleasant & successful experience on Monday 11/14. efficient. She has great people skills. We had a pleasant & successful experience on Monday 11/14. More

I received great customer service from David. He took the time to go over some of the services my car needed and provided options. He took the time to go over some of the services my car needed and provided options. More