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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,047 Reviews

1,047 Reviews of AutoNation Toyota Cerritos - Service Center

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November 13, 2022

I visited the service center to get a oil change. Service was great, car was ready when he said it was and the cafe was a bonus. I had just got off work and went straight there so I was able to hav More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was great
Nov 17, 2022 -

AutoNation Toyota Cerritos responded

Hi Cindy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Quick, efficient, paperwork prepared in advance; but additional recommended work wasn't explained in terms I could understand, so I declined. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Good service, accommodating,, reliable,, easy schedule for service . Accessible, staff takes care of ur car. More

by daisybiluan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 08, 2022

Kind, honest, friendly people, good service, valid estimate, time promise, peace of mind ,good communication with service advisor More

by Fredtfc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
Nov 16, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2022

I took my car in for a recall notice. Stephanie waited on me .Gave me an estimate of time for repair..Called me in that time frame .Picked up the car all good.She is very professional. More

by Galena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 15, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

It is closed our home and service good. I return to this dealer from Long Beach. I hope I find a honest service of repairing for my car More

by Anna.lynn5623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 15, 2022 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 05, 2022

Took my vehicle in for a regular service and the young lady Stephanie was very helpful and efficient. It didn’t take more than 10mins to check in and drop off my car. Once the service was completed she ca More

by Rickflores75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 03, 2022

Waiting time with appointment was still 3 hours long just for a flat tire repair. More

by rp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

November 03, 2022

One of the best dealerships i’ve been too. Resolve the issue on my car. Good service. More

by otee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lee, Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Cerritos responded

Hi Otee, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 02, 2022

David Kwon( service Dept advisor )was awesome in explaining what would be performed on my vehicle for the required maintenance, recall and puncture in the left rear tire that was loosing air and had More

by acprez98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon Service Dept Advisor , Lisa Parasrami
Nov 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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