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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,061 Reviews

1,061 Reviews of AutoNation Toyota Cerritos - Service Center

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November 15, 2022

In my experience this dealership’s maintenance department has alway been thorough and honest. I highly recommend them. More

by asaint2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
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Nov 14, 2022 -

asaint2 responded

I am very pleased with the service at AutoNation. They have been honest and helpful every time. I highly recommend them.

Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

November 15, 2022

Great customer service, honest and fair, dealer will work with you with regards to service and customer budget More

by casillasangel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

Michelle at Cerritos Toyota was very friendly and efficient. She has great people skills. We had a pleasant & successful experience on Monday 11/14. More

by Patbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
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Nov 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 14, 2022

I received great customer service from David. He took the time to go over some of the services my car needed and provided options. More

by Camposmarisol576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2022

I visited the service center to get a oil change. Service was great, car was ready when he said it was and the cafe was a bonus. I had just got off work and went straight there so I was able to hav More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was great
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Nov 17, 2022 -

AutoNation Toyota Cerritos responded

Hi Cindy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Quick, efficient, paperwork prepared in advance; but additional recommended work wasn't explained in terms I could understand, so I declined. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 19, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Good service, accommodating,, reliable,, easy schedule for service . Accessible, staff takes care of ur car. More

by daisybiluan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
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Nov 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 08, 2022

Kind, honest, friendly people, good service, valid estimate, time promise, peace of mind ,good communication with service advisor More

by Fredtfc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
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Nov 16, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2022

I took my car in for a recall notice. Stephanie waited on me .Gave me an estimate of time for repair..Called me in that time frame .Picked up the car all good.She is very professional. More

by Galena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Nov 15, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

It is closed our home and service good. I return to this dealer from Long Beach. I hope I find a honest service of repairing for my car More

by Anna.lynn5623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Nov 15, 2022 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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