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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,038 Reviews

1,038 Reviews of AutoNation Toyota Cerritos - Service Center

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September 26, 2022

Friendly services and fast . I enjoyed to visit Cerritos Toyota dealer and recommed to my friends. More

by ckim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

September 24, 2022

We had a great experience at Toyota Cerritos with Ozzie! We will definitely be coming back to Ozzie for our next service. More

by Kburkey32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 24, 2022

Very efficient service. Courteous and professional. I also purchased the vehicle at this dealership. My wife's car that was purchased from another dealer, will be serviced A More

by JoeJItsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 24, 2022

I had a great experience at Toyota auto nation in Cerritos it was a smooth process buying my 3rd car I love the Camaro ss huge thanks to Patrick Quizon as he made the process 10 time smoother and eas More

by Marcosarellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Quizon
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2022

Everyone is always courteous when I take my car in. Even when they are busy they take the time to explain what your car needs to have done. More

by Mariakg5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Sep 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 22, 2022

I went in with a nice looking truck and drove out with an ugly one. The center cap for my wheels was not put back on. I've contacted the dealer, but they refuse to return my calls. I've bought 10 cars from t More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Nevarez
Sep 25, 2022 -

AutoNation Toyota Cerritos responded

Hi David, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 22, 2022

Yep this dealership lied to us about a loaner car during service, they were very rude disrespectful and provided poor service. I will not use this dealership for any purpose in the future. More

by milesmerritt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

September 22, 2022

Thank you to the staff for being very helpful and taking time to help with everything. Thank you Tony for being very helpful. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Park
Sep 27, 2022 -

AutoNation Toyota Cerritos responded

Hi Karen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 21, 2022

They told me they would call me to let me know what’s going on with my car , they never did. I called them 3 times and never got a answer. Extremely frustrating!! More

by dillsmom12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 25, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 21, 2022

Bianca served as my representative and did an excellent job helping me. She was very patient in going over what needed to be done, very precise, and confident. She also gave my "special request" of giving More

by dey.sison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BIANCA and YUMI
Sep 25, 2022 -

AutoNation Toyota Cerritos responded

Hi Dey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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