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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,039 Reviews

1,039 Reviews of AutoNation Toyota Cerritos - Service Center

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September 21, 2022

Bianca served as my representative and did an excellent job helping me. She was very patient in going over what needed to be done, very precise, and confident. She also gave my "special request" of giving More

by dey.sison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BIANCA and YUMI
Sep 25, 2022 -

AutoNation Toyota Cerritos responded

Hi Dey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

Great Dealership! I was helped by Michelle this time and her service was amazing! My car needed 30k service and Michelle helped me this time! Everything was handled More

by ziad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Sep 23, 2022 -

AutoNation Toyota Cerritos responded

Hi Ziad, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

September 17, 2022

If you ever need to buy a car AutoNation in Cerritos in the place to go.. You will leave with a smile. Go AutoNation! More

by mivida4122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know all there names but my car is running perfectly.
Sep 21, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 17, 2022

This dealership always provides me with great service and my service representative is extremely knowledgeable and is a pleasure to work with More

by abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Sep 21, 2022 -

AutoNation Toyota Cerritos responded

Hi Abby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Cerritos. Feel free to stop by if you ever need any more help.

September 15, 2022

The quick and quality service. Paul is a good service advisor. Them team did excellent. More

by ArceeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 20, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2022

Very friendly and excellent service, thank you Tony for your professionalism, we definitely come back with family and friends. More

by Delia Sicat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Park
Sep 18, 2022 -

AutoNation Toyota Cerritos responded

Hi Delia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

Thanks to Tony and Erick for helping us, they are professional and friendly with excellent service.. More

by Delia Sicat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony park and Erick
Sep 20, 2022 -

AutoNation Toyota Cerritos responded

Hi Delia, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2022

Very professional and courtesy. I was in and out within 15 minutes during a drop off. More

by brawley918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 20, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2022

The service was great soon as I pulled up someone immediately came and asked what could they help me with. Didn’t wait no time. More

by Angieabillups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi
Sep 20, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Service department started out looking good and was fast. However once I got my vehicle back after a factory recall and an oil change my A/C stopped working. Have an apt today to get corrected. More

by Rhoover88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Lee
Sep 20, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

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