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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,061 Reviews

1,061 Reviews of AutoNation Toyota Cerritos - Service Center

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September 28, 2022

They fix my car and it was great. The lady that help us out needs to work on calling us when she says she would. Also the loaner has a crack on the windshield and they are making us p More

by Nerdbrigade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Hernandez
Oct 03, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

September 28, 2022

The service/ repairs were done great and on time. The service advisor (Michelle) was very professional and caring. She took great care of me and my car. I highly recommend Michelle and Autonation Toy More

by SteveO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Oct 03, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

September 26, 2022

Excellent service! !! Bianca was in contact with me all the time, I loved the treatment she gave me! Thank you very much!! More

by Margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Oct 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2022

Friendly services and fast . I enjoyed to visit Cerritos Toyota dealer and recommed to my friends. More

by ckim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

September 24, 2022

Very efficient service. Courteous and professional. I also purchased the vehicle at this dealership. My wife's car that was purchased from another dealer, will be serviced A More

by JoeJItsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 24, 2022

I had a great experience at Toyota auto nation in Cerritos it was a smooth process buying my 3rd car I love the Camaro ss huge thanks to Patrick Quizon as he made the process 10 time smoother and eas More

by Marcosarellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Quizon
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2022

We had a great experience at Toyota Cerritos with Ozzie! We will definitely be coming back to Ozzie for our next service. More

by Kburkey32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie
Sep 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 23, 2022

Everyone is always courteous when I take my car in. Even when they are busy they take the time to explain what your car needs to have done. More

by Mariakg5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Sep 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 22, 2022

I went in with a nice looking truck and drove out with an ugly one. The center cap for my wheels was not put back on. I've contacted the dealer, but they refuse to return my calls. I've bought 10 cars from t More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Nevarez
Sep 25, 2022 -

AutoNation Toyota Cerritos responded

Hi David, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 22, 2022

Yep this dealership lied to us about a loaner car during service, they were very rude disrespectful and provided poor service. I will not use this dealership for any purpose in the future. More

by milesmerritt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

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