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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,039 Reviews

1,039 Reviews of AutoNation Toyota Cerritos - Service Center

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September 14, 2022

Talented and professional associiates. Explain everything clearly. Have shuttle service. Clean bathrooms and lobby. Been going there for a long time. More

by shuklashobha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YUMI
Sep 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 14, 2022

Tech was very nice and helpful she answered all my questions regarding my auto and called as soon as auto was ready good job!! More

by Gckusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2022

I took my RAV4 into the dealership for an oil check and the free check-up. My mileage is 32,000 and because that mileage is close to 36,000 which is when ;my car will not longer be covered for all the mec More

by PATMJ2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maldondo
Sep 17, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

Sep 26, 2022 -

PATMJ2007 responded

We left for our planned trip on 9/18/2022 therefore we could not answer your e-mail until now. We returned last night. I just called Toyota at the number you provided , was put on hold for 15 minutes and then the call was disconnected! Please call me at (563) 714-0138 or my e-mail is patmj2007@yahoo.com. I look forward to your replay. Patricia (Pat) Johnston

September 13, 2022

I was extremely happy with my service provider, Ozzy was very nice, knowledgeable and helpful More

by Patriciarowe9891mspat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo (Ozzy)
Sep 16, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

My service person is great ! Bianca Lara always a fresh happy face to see, always so nice, I love coming here . She is amazing and courteous .Give good information on what my car More

by yoliejim64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Lara
Sep 17, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2022

David Kwon was amazing. He explained everything, was able to answer my questions about the service and kept communicating with me to update me on my vehicle, all of which he More

by pumpkin756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Sep 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 12, 2022

I appreciated Carlos's astute analysis of my Prius's needs--and his courteous and adept handling of our repair and transaction. More

by Bill Younglove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 16, 2022 -

AutoNation Toyota Cerritos responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

Even though they can be busy, they always take the time to make sure your needs are properly cared for. Also there's never any hidden fees, everything is up front. More

by Thomas.johnjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Dale, Ray broumand
Sep 14, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 10, 2022

Very impressive experience with Dominic Alessi ( customer service manager) and Stephanie ( service advisor ) to complete the service with full explanation. More

by Gilaky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Alessi ( manager) and Stephanie ( service advisor)
Sep 13, 2022 -

AutoNation Toyota Cerritos responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 09, 2022

Excellent service super friendly staff and on time . Reliable and experienced employees made me feel at ease, that I can trust. More

by antonio14care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Sep 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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