AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,039 Reviews of AutoNation Toyota Cerritos - Service Center
Talented and professional associiates. Explain everything clearly. Have shuttle service. Clean bathrooms and lobby. Been going there for a long time. Explain everything clearly. Have shuttle service. Clean bathrooms and lobby. Been going there for a long time. More
I took my RAV4 into the dealership for an oil check and the free check-up. My mileage is 32,000 and because that mileage is close to 36,000 which is when ;my car will not longer be covered for all the mec the free check-up. My mileage is 32,000 and because that mileage is close to 36,000 which is when ;my car will not longer be covered for all the mechanical portion of the vehicle. I reminded the attendant that at 36,000 there will b lots of parts no longer be covered and would she please have a complete check-up on the vehicle before the mileage is 36,000. When I received my vehicle back there was NO feedback regarding my request. i was vey disappointed. More
My service person is great ! Bianca Lara always a fresh happy face to see, always so nice, I love coming here . She is amazing and courteous .Give good information on what my car Bianca Lara always a fresh happy face to see, always so nice, I love coming here . She is amazing and courteous .Give good information on what my car needs. Customer Service at a 100% on it !! More
David Kwon was amazing. He explained everything, was able to answer my questions about the service and kept communicating with me to update me on my vehicle, all of which he He explained everything, was able to answer my questions about the service and kept communicating with me to update me on my vehicle, all of which helped me feel more comfortable on my first visit. More
Even though they can be busy, they always take the time to make sure your needs are properly cared for. Also there's never any hidden fees, everything is up front. to make sure your needs are properly cared for. Also there's never any hidden fees, everything is up front. More
Very impressive experience with Dominic Alessi ( customer service manager) and Stephanie ( service advisor ) to complete the service with full explanation. service manager) and Stephanie ( service advisor ) to complete the service with full explanation. More