AutoNation Toyota Cerritos - Service Center

I took my RAV4 into the dealership for an oil check and the free check-up. My mileage is 32,000 and because that mileage is close to 36,000 which is when ;my car will not longer be covered for all the mec the free check-up. My mileage is 32,000 and because that mileage is close to 36,000 which is when ;my car will not longer be covered for all the mechanical portion of the vehicle. I reminded the attendant that at 36,000 there will b lots of parts no longer be covered and would she please have a complete check-up on the vehicle before the mileage is 36,000. When I received my vehicle back there was NO feedback regarding my request. i was vey disappointed. More

I was extremely happy with my service provider, Ozzy was very nice, knowledgeable and helpful very nice, knowledgeable and helpful More

My service person is great ! Bianca Lara always a fresh happy face to see, always so nice, I love coming here . She is amazing and courteous .Give good information on what my car Bianca Lara always a fresh happy face to see, always so nice, I love coming here . She is amazing and courteous .Give good information on what my car needs. Customer Service at a 100% on it !! More

David Kwon was amazing. He explained everything, was able to answer my questions about the service and kept communicating with me to update me on my vehicle, all of which he He explained everything, was able to answer my questions about the service and kept communicating with me to update me on my vehicle, all of which helped me feel more comfortable on my first visit. More

I appreciated Carlos's astute analysis of my Prius's needs--and his courteous and adept handling of our repair and transaction. needs--and his courteous and adept handling of our repair and transaction. More

Even though they can be busy, they always take the time to make sure your needs are properly cared for. Also there's never any hidden fees, everything is up front. to make sure your needs are properly cared for. Also there's never any hidden fees, everything is up front. More

Very impressive experience with Dominic Alessi ( customer service manager) and Stephanie ( service advisor ) to complete the service with full explanation. service manager) and Stephanie ( service advisor ) to complete the service with full explanation. More

Excellent service super friendly staff and on time . Reliable and experienced employees made me feel at ease, that I can trust. Reliable and experienced employees made me feel at ease, that I can trust. More

I was very happy/satisfied with the services - gave a clear explanation of details done to my car clear explanation of details done to my car More

Always excellent customer service. Carlos helped this time and he was so friendly. Explained what my car needed and I appreciated that. Everyone is helpful every time I have taken my c Carlos helped this time and he was so friendly. Explained what my car needed and I appreciated that. Everyone is helpful every time I have taken my car for service. Wait was not long but I had a 7am appointment. More