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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,039 Reviews

1,039 Reviews of AutoNation Toyota Cerritos - Service Center

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August 28, 2022

Had a great experience with my most recent oil change, Oswalda was great in providing all the information clearly. Really happy with the customer service he provided for me and my vehicle, would really re More

by Lsfranco23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo
Sep 02, 2022 -

AutoNation Toyota Cerritos responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 27, 2022

David kwon is very kind and explained every detail that I need to service. Thank you David! More

by dianalee111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Aug 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Adolfo was a great customer service person. He let me know what to anticipate, provided an accurate timeline, distinguished what was covered under Toyota Care, paid warranty services, and what More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo
Aug 30, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2022

prompt , curious, efficient. Claudia is excellent, always with genuine smile. Travor is professional, knows his job & keep his promise to get back to me in a timely manor. More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travor, Claudia
Aug 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

Michelle was super professional and kept in touch with me about everything that was going on with my car. More

by alldanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 31, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

During a regular oil change they pointed out an issue with my tires, that I will resolve. All the employees were incredibly courteous, the facility is very nice and the waiting area is very pleasant. More

by Sandy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Z.
Aug 30, 2022 -

AutoNation Toyota Cerritos responded

Hi Sandy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2022

Each time I go to Auto Nation for the servicing of my car, I am always met with friendliness, professionalism and courtesy!! More

by lorettashepherd72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I don't remember the tech's name that helped me on the day of my visit.
Aug 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

Excellent Professional Service. This is my 2nd or 3rd time to this dealership. If I remember correctly there was not extra selling of service and/or parts. I hate when service peopl More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall his name but he had a good sense of humor.
Aug 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

August 24, 2022

Great service,no wait time with appointment, friendly people, fast srevice, everything explained in writing More

by frecklez59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Aug 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Customer service was great Mayumi was wonderful and helpful easy in and out with a good time More

by Notch28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi
Aug 28, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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