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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,049 Reviews

1,049 Reviews of AutoNation Toyota Cerritos - Service Center

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May 11, 2024

The dealership is excellent. Everyone is nice and respectful and efficient I wouldn’t go anywhere else but Toyota of Cerritos . More

by briseno_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No answer
May 14, 2024 -

AutoNation Toyota Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2024

Servicing was so efficient and seamlessly handled by Ozzie. We had excellent care and service provided at the front desk and by the office inside. Each detail of the car was promptly explained, customer More

by lakshmi.r.raman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Apr 12, 2024 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

March 30, 2024

Getting maintenance scheduled for my car has been an easy and nice experience, not a single issue. More

by jblaromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo (Ozzie)
Apr 02, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 12, 2024

Always provide honest and efficient service and communication, they are knowledgeable and understand your worth of time. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolpho
Mar 14, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 26, 2024

The service was amazing David KWON was amazing at the service he made sure I felt comfortable and safe about my vehicle. He informed me on everything that I need to be serviced in future services for me More

by Whitejasper68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
Jan 28, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 28, 2024 -

Whitejasper68 responded

I’ll definitely use you guys in the future and also in the afterlife I drive about 50 miles just to receive the most top-notch service that they can ever be. It’s like going to a restaurant with five stars. Once you try it once you just want to keep going back every single day if you could thank you again.

January 24, 2024

Daniel Araujo made my Toyota at Cerritos experience a great one. The customer service , I received was great . Daniel Araujo was efficient and professional, Thank you Daniel Araujo. More

by mariaguitron73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Jan 26, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2024

The service is always good. The person who helps me is knowledgeable and explains everything. They are also good at quoting how long the service will take. More

by Kabob.simpson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Jan 25, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2024

Daniel was very helpful in service. Had an oil change and Daniel contacted me when it was discovered that my air filter was very dirty. My car was done very quickly. Thanks for the gre More

by D Lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Araujo
Jan 23, 2024 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2024

The reception given was an excellent one. Questions ask was all what I wanted done and needed. I dont have to tell what is to be done. More

by Arcie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Jan 19, 2024 -

AutoNation Toyota Cerritos responded

Hi Arcie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2024

I took my car to fix several factory failures and without any notification, they took my car multiple times to an upholstery shop in the back of a car wash that did not have any Toyota credentials, additiona More

by carlosandreshv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis, Kasandra
Jan 03, 2024 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

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