AutoNation Toyota Cerritos - Service Center

Very nice friendly advisor that was knowledgeable about my car. The dealership also has a shuttle bus that dropped me off at home while my car was being serviced. my car. The dealership also has a shuttle bus that dropped me off at home while my car was being serviced. More

The service and Service Advisor were great. I had to replace the automatic door lock keys and reprogram the locks.. it took just over 2hours and everything works great. The waiting room was I had to replace the automatic door lock keys and reprogram the locks.. it took just over 2hours and everything works great. The waiting room was comfortable. My husband usually takes care of car repairs si this was something new for me. More

Great service even in a busy day which was a Saturday. Definitely will get my truck serviced there again. Definitely will get my truck serviced there again. More

I like coming here sometimes service is quick and sometimes it takes for ever even with appointments. I have waited about 4 and 1/2 hrs for an oil change the longest but everyone is so friendly. Depe sometimes it takes for ever even with appointments. I have waited about 4 and 1/2 hrs for an oil change the longest but everyone is so friendly. Depends on who take care of you. More

Always availability on service times/dates. Great customer service from checking in to checking out. Estimated time of completion is spot on. Great customer service from checking in to checking out. Estimated time of completion is spot on. More

Thomas . W. my service advisor is one of best at customer service . A great asset to Auto Nation . Give more coupons , or offers to your longtime loyal cus W. my service advisor is one of best at customer service . A great asset to Auto Nation . Give more coupons , or offers to your longtime loyal customers , they work and you have a loyal repeat customer for service and car sales . More

I was disappointed with the Service Dept. I had a wonderful service tech but I felt deceived when I asked to get the driver seat fan hooked back to the hose. I was lead to believe that the I had a wonderful service tech but I felt deceived when I asked to get the driver seat fan hooked back to the hose. I was lead to believe that the issue was resolved along with the oil change and tire rotation. I was never verbally informed or in written form that the reattachment of fan box to hose could not be completed. I left and discovered at night that the fan to hose was not reattached. When I went back, the service dept informed me that I would have to return and have that performed. When I returned a few days later, I was charged a fee when originally it was suppose to be free. I feel discouraged as a woman because I feel that I was taken as a careless driver who would not even notice that they never attached the hose to fan. It was indeed an inconvenience and disappointment as I don’t feel I can trust the service department. Again, the tech was professional and kind. I take pride in being a Toyota loyal member as noticed through my +20 year Toyota purchases and services. All of that was taken away with the inconsiderate actions that took place that day. More

Very professional and prompt service and everything was clear and understandable. Very clean waiting area also clear and understandable. Very clean waiting area also More

Amazing service & super fast! I love how the staffs are friendly and helpful, definitely will be coming back here. I love how the staffs are friendly and helpful, definitely will be coming back here. More

Very fast service and kínd, corteus staff, honest orioles who can be triste. Jerónima up the good work. who can be triste. Jerónima up the good work. More