AutoNation Toyota Cerritos - Service Center

Efficient staff. The car was ready when promised and I feel comfortable driving it until the next appointment. The Gutierrez Grill made the waiting easier. The car was ready when promised and I feel comfortable driving it until the next appointment. The Gutierrez Grill made the waiting easier. More

Jairo was very understanding and adaptive to my budgetary needs. Happy with the cost of the work done on my car. needs. Happy with the cost of the work done on my car. More

Took my Tundra in for service today at AutoNation Toyota of Cerritos. I was immediately approaching by several people if I need help(love that) I told then I had an appointment with Carlos Lopez,they said of Cerritos. I was immediately approaching by several people if I need help(love that) I told then I had an appointment with Carlos Lopez,they said ok,wait here we will get him Carlos came over right away and got my truck in and serviced very quickly and at a great price. Thank you Carlos for always providing excellent and professional customer service Thank you AutoNation for always taking great care of my vehicle. More

Sadly, even with a 'waiting' appointment it seems an oil change was going to take nearly 3 hours wait. Best offer while I was waiting was to offer to leave me off at the mall next door. No thank you. I'll b change was going to take nearly 3 hours wait. Best offer while I was waiting was to offer to leave me off at the mall next door. No thank you. I'll be going elsewhere for me 5,000 mile check. Unfortunate. More

Service Advisor can never be reached via email or phone. Supervisor of service does not have common sense of understanding how to representing working relationships with body shop and therefore working towa Supervisor of service does not have common sense of understanding how to representing working relationships with body shop and therefore working towards the best interests of vehicle owner in against dealing with insurance company. More

Very helpful. Friendly staff. Good amount of time for waiting for my car. Amazing service. Friendly staff. Good amount of time for waiting for my car. Amazing service. More

Great service. Easy delivery and pick up. No issues and my service advisor provided updates. Easy delivery and pick up. No issues and my service advisor provided updates. More

Did a very good job as before, wait time is almost exact as what they told us, Ms. Hernandez is very helpful and kind, her explanation in everything is so helpful for me as what they told us, Ms. Hernandez is very helpful and kind, her explanation in everything is so helpful for me More

They did routine maintenance, which I was pleased with. My appointment was at 7 AM so I was out pretty quickly. My appointment was at 7 AM so I was out pretty quickly. More

Excellet and prompt customer service. All the employees are friendly n very helpful. I am always extremely satisfied with their service...keep up it! All the employees are friendly n very helpful. I am always extremely satisfied with their service...keep up it! More