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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,039 Reviews

1,039 Reviews of AutoNation Toyota Cerritos - Service Center

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July 25, 2022

I bought my car here and get it serviced here. My service experiences have been great. They do what they say and get my car back to me quickly. I wait in a clean and very comfortable waiting ar More

by lfalsken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 28, 2022 -

AutoNation Toyota Cerritos responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

Everyone here is nice and communicates pretty well. Service appointments are very long though. A normal one can take hours, and a window tint appointment for our Venza took over 8 hours. Service times More

by Matthew Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Jul 28, 2022 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us, Matthew! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

I used to go for my auto service to other dealer and wanted to try this dealer. Although this dealer is lot larger than the one I used to go but i found this dealer employees to be friendly and helpful More

by V. K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Jul 28, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2022

Cashier could be a little friendly to costumers when you are checking out and get your paper work. More

by Guillermina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 24, 2022

We are Toyota family and we go to Cerritos Toyota for any service we need. It has always been a positive experience. No complain at all. Special thanks to Michelle who always take care of us when we need ser More

by hufana.myrna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Jul 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 23, 2022

It was a great experience. Fast, efficient and no hassles. Claudio was super helpful and friendly! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Jul 27, 2022 -

AutoNation Toyota Cerritos responded

Hi Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2022

Always good but this time they took longer then usually had to go check up on my car More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi Paul, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 22, 2022

Service takes to long with a appointment. I wish they would be more accurate with their time estimate. More

by Bob99arr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one.

July 21, 2022

I set an appointment was attended in a timely and professional manner. Appreciated the follow up and information provided by service advisor Adolfo Frias. More

by Pcastanos67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

Service was great, I came in for a gas door malfunction. I was quoted an hour and a half wait. And sure enough the service rep Thomas came out to get me and let me know that they fixed the issue with the ga More

by CTorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

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