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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,047 Reviews

1,047 Reviews of AutoNation Toyota Cerritos - Service Center

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July 28, 2022

Thank u Toyota for fixing my car and the rental my car is now like new .. it was ready sooner than I thought . Great job More

by Mayrafranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

I was waiting from 7am to 12pm, seriously 5 hours for a regular service it’s just too much More

by Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
Aug 01, 2022 -

AutoNation Toyota Cerritos responded

Hi Isabel, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

July 27, 2022

This dealership is trusted, efficient and reliable with great technician, customer service and communications. Have been going there since 2015 More

by nwaka101@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick
Jul 30, 2022 -

AutoNation Toyota Cerritos responded

HI, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2022

Personnel at Toyota Cerritos is always very polite and welcoming. I truly appreciate the effective service! More

by Paola Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Muralles
Jul 30, 2022 -

AutoNation Toyota Cerritos responded

Hi Paola! We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

July 27, 2022

I had major repair done on my Scion XA; motor mounts and struts, at the Las Vegas Centennial Toyota location. The repairs cost me $3,365.90. I had made it clear at the Las Vegas location that I was due to m More

by staceyashmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 01, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2022

Carlos always services my car here, he is always very friendly and professional. His communication is also great, no complaints when he assists me. More

by missavendano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jul 29, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 26, 2022

Fast and good service, the Employee Thomas Wasnok is the best. This dealer is the best. More

by doda72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Jul 29, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2022

My favorite guy that always help me his name is Carlos lopez , He is nice to all customers Thank you More

by sasiton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos lopez
Jul 30, 2022 -

AutoNation Toyota Cerritos responded

Hi Sasiton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

I bought my car here and get it serviced here. My service experiences have been great. They do what they say and get my car back to me quickly. I wait in a clean and very comfortable waiting ar More

by lfalsken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 28, 2022 -

AutoNation Toyota Cerritos responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

Everyone here is nice and communicates pretty well. Service appointments are very long though. A normal one can take hours, and a window tint appointment for our Venza took over 8 hours. Service times More

by Matthew Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Jul 28, 2022 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us, Matthew! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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