AutoNation Toyota Cerritos - Service Center

Your service sales associate that helped me. She was direct, courteous, understanding, helpful, and can explain when I asked questions and to let me understand the process I watched her demeanor She was direct, courteous, understanding, helpful, and can explain when I asked questions and to let me understand the process I watched her demeanor and work ethics. I was in all I was wow The process of helping a customer that does not understand the process. I was grateful if she was an employee of mine, I would bump her race. I would give her a bonus, and I would be happy that she is helping me out at my company but she’s there at Toyota, and she’s doing a great job for you guys and for the company you have a diamond in the rough if you don’t see it, Jesus Robledo out More

I came to get a oil change for my car. I was told it would take 2 hours. It was completed in 1 1/2 hours and the representative Ozzy called me to let me know it was done. I got a $10 vouc I was told it would take 2 hours. It was completed in 1 1/2 hours and the representative Ozzy called me to let me know it was done. I got a $10 voucher for free car wash also. He was polite, respectful and knowledgeable. More

Good and courteous staff. Fast service. I definitely like going to this dealership for service. They seem to do a good job. Car runs great. Fast service. I definitely like going to this dealership for service. They seem to do a good job. Car runs great. More

Professionalism, honest, knowledgeable, efficient. Overall superb service and care. Friendly staff. Work done in a very timely manner. Thank you much. A+ Overall superb service and care. Friendly staff. Work done in a very timely manner. Thank you much. A+ More

I took my Toyota Camry for service. I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told them I would wait and was told it should take an hour when making the appointment. Up front the service advisor Anthony asked if I wanted the recommended air filter changed I declined. His attitude changed I barely could hear what he was was saying. He was so unfriendly to the point of being rude. When I picked up car their was pictures that was sent to me and I said I’ll make an appointment to have the service done. He gave me my paperwork I said thank you and he said, him nothing in return. I won’t ever buy a car from this dealer again. I looked at the service advisor next to Anthony he had the same personality. More

Car was ready when it was promised, communication was great when the employee who helped me great when the employee who helped me More

Awesome service and sales team ! !! Michelle Hernandez is the Best Service Advisor in town !!! Thank you to Kevin Naderi for maintaining such an amazing dealership staff !!! !! Michelle Hernandez is the Best Service Advisor in town !!! Thank you to Kevin Naderi for maintaining such an amazing dealership staff !!! More

This place has a great people very friendly and welcoming especially Ms.Mayumi who helped me out with my car. especially Ms.Mayumi who helped me out with my car. More

David is very thourough and complete explaining and listening to my needs! He provides Excellent service! listening to my needs! He provides Excellent service! More

Great service from the minute I arrived. Service tech came up to me before I got out of my car and promptly took care of the paperwork. You don’t find customer service like Miguel offered to Service tech came up to me before I got out of my car and promptly took care of the paperwork. You don’t find customer service like Miguel offered too much anymore! Thank you Miguel for the great service and Comfort of knowing my car was being taken care of! Always Stay humble because people notice it and appreciate it! More