AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,039 Reviews of AutoNation Toyota Cerritos - Service Center
Stefanie was very nice. I appreciated that she made sure that i understood charges and gave options prior to approving them. Another huge thing was communication. I receiv I appreciated that she made sure that i understood charges and gave options prior to approving them. Another huge thing was communication. I received a text and a call when my truck was ready. HUGE to me is that this dealership (not some other Auto nation locations) provided a complementary car wash even though the one at the dealership is not operating. She provided a card for a car was at a local spot. Makes all the difference, I shall return for all my toyota needs! Thank you Team! More
This toyota dealership is not very customer service oriented. In addition, the waiting area smells like grill smoke that is comimg from the nearest snack and sandwich area. oriented. In addition, the waiting area smells like grill smoke that is comimg from the nearest snack and sandwich area. More
Amanda Maldonado was our service rep and is very good at her job. She is thorough, efficient, and good with customers. We would like to request her as our rep again! All our experiences over the years at To her job. She is thorough, efficient, and good with customers. We would like to request her as our rep again! All our experiences over the years at Toyota of Cerritos have been good, but she is the first person we have left a review for online. More
I purchased my vehicle here and continue to take it there for service. With my previous Toyota I went to a different dealer. The nice thing about waiting at Autonation is their waiting room is much bigger a for service. With my previous Toyota I went to a different dealer. The nice thing about waiting at Autonation is their waiting room is much bigger and has a snack bar. My service details were explained to me and car was ready when promised. More
This dealers and the people there are superb. We purchased the new Rav4 XLE last year at the end of January and they already want to buy it back!! Their service department is great! I was given a We purchased the new Rav4 XLE last year at the end of January and they already want to buy it back!! Their service department is great! I was given a turn-around time of possibly 3 hours and was back on the road in 1 1/2 hours. I received a voucher for a free car wash afterwards, also. More
On June 23rd, I went to get my oil change for the car and they wasted 3 and a half hour just to change the oil. I am not happy and satisfied about the service. This happens every time so I decided to change they wasted 3 and a half hour just to change the oil. I am not happy and satisfied about the service. This happens every time so I decided to change locations. More