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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,051 Reviews

1,051 Reviews of AutoNation Toyota Cerritos - Service Center

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May 11, 2022

very honest and professional I highly recommend her for her service and excellent service she got my car on time More

by davidsalas222@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
May 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 10, 2022

The people are kind friendly and answered all my questions in , I think, in honest way. More

by olibsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
May 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 10, 2022

Great customer service. Explain everything to me. Answered all my questions. Clean friendly atmosphere. Could offer more discount More

by msldm@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
May 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 10, 2022

I come here knowing I'm going to pay much more for service but I swallow that hard pill . I always use their shuttle service but NOT this time. I was refused a ride home while they worked on my car an More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larger front desk female
May 12, 2022 -

AutoNation Toyota Cerritos responded

Hi Diana, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

May 10, 2022

This dealer (Toyota Cerritos) is the best dealer ever. I deal with them since 2013 and every time they give me the best deal and best service. Last time I went for my Vehicle maintenance, I has a problem More

by doda72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
May 10, 2022 -

doda72 responded

This dealer (Toyota Cerritos) is the best dealer ever. I deal with them since 2013 and every time they give me the best deal and best service. Last time I went for my Vehicle maintenance, I has a problem with my Vehicle Service agreement, I meet with Thomas Wasnok, he was very kind, helpful and so patient, he solved my issue and he make my day, really Thomas Wasnok is a big gain for Toyota Cerritos dealer. Thank Toyota Cerritos and thank you Thomas Wasnok really i appreciate it.

May 10, 2022

They are always friendly when I come here. They overcharge for their services, but I am already aware and know this ahead of time. Thankfully, I am able to use AAA discount. It's only 10%, More

by sdb91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
May 12, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 09, 2022

Service agent and employee involved are courteous. Maintenance works completed on time as promised. Recommendation of additional future maintenance tasks are reasonable. More

by MySienna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia.
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2022

Service was good, I appreciate the personal attention and the timely manner my car was repaired. They addressed any concerns I had courteously. Thank you, I’m planning on being a loyal customer. More

by cheryl1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2022

Thank you, AutoNation, for being courteous, helpful, professional and a pleasure to work with. The service was excellent and they listened and answered any questions that I had. The personal attention w More

by yoda077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2022

I connected with very kind and professional staff that took the time to all my questions. They make service process ad pleasant experience. More

by Virgiee72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia
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