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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,049 Reviews

1,049 Reviews of AutoNation Toyota Cerritos - Service Center

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November 18, 2023

Service departmenr always goes above and beyond and exceeds expectations! Workers are always nice ! Stefany is always welcoming More

by Brivnz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefany sanchez
Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2023

I always get great service from this dealership and my service representative is the best ever More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi Abby, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

I was really satisfied with the customer service and service done to my car by jairo Gonzalez I received today. I will definitely come back More

by nmartinez9785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo González
Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Cerritos. If you need more help, our team is available to talk -- safe travels!

November 17, 2023

The dealer was good regarding taking care of my car. I didn't like waiting 2 hours for an oil change. More

by sarriola33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 22, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

The service is good. The person who attended my car is very professional and whatever my car due to change More

by jgbanias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 17, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

David the service writer was very kind and knowledgeable and kept me informed of all the recommendations and service the vehicle needed. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 17, 2023 -

AutoNation Toyota Cerritos responded

Hi Andy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2023

We depend on Toyota’s expertise! Although the time to wait is longer than we think! More

by kaero61na
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni Sanchez
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 11, 2023

Fast and ez to get into Service Advisor. After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was More

by Sparky
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic name not on invoice
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 11, 2023

Great service! ! Julian is excellent, kept me informed about my car while I waited, quick process. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

Well organized and well maintained overall training staff. Stephanie in particular is a very helpful. More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 11, 2023 -

Liliana responded

Stephanie is very good. Would recommend for other consumers. Have not had a smoother process than her.

Nov 11, 2023 -

Liliana responded

Well oriented

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