AutoNation Toyota Cerritos - Service Center

Service agents are very attentive and thorough not to mention personable. I have been contacted by the service department from the dealership near my home but would rather go to Cerritos because of their mention personable. I have been contacted by the service department from the dealership near my home but would rather go to Cerritos because of their outstanding service! More

Prompt service. They were realistic with the time of when my car will be available and done. They were realistic with the time of when my car will be available and done. More

Dropped my car off for my year service and it was done in under 2 hours. Was very pleased and helped right away when I came back to get my car under 2 hours. Was very pleased and helped right away when I came back to get my car More

Took care of my service as usual . Service writer was very good and completed when promised Service writer was very good and completed when promised More

Most service advisors are inexperienced. Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service dept opens. No food, no coffee for 1hr. Rude BAD attitude, every time from guy running it. He needs to go. More

Great customer service all around I had no complaints about the dealership what so ever about the dealership what so ever More

My first time at this dealership. Service Representative was on point. Only complaint is when I got my sienna van back and got home. I noticed new and deep scratches. I didn't even ca Service Representative was on point. Only complaint is when I got my sienna van back and got home. I noticed new and deep scratches. I didn't even call the service rep. I know it would be a big dispute and no proof when it happend. The sienna is my weekend car and I barely drive it and I do have OCD and notice every little detail in my van. I believe the service techs or porters scratched the heck out of my car when the park the car for service and park the car. More

Since purchasing my truck at the dealership in 2015…. .I’ve always had/get excellent service. .I’ve always had/get excellent service. More

Scheduled an appointment for the service, i got a reminder call. Their staff is friendly and they have very good customer service. Thwy took very well care of my rav4 reminder call. Their staff is friendly and they have very good customer service. Thwy took very well care of my rav4 More