AutoNation Toyota Cerritos - Service Center

They didn’t take care of the problem in 9/13/21 going back today 9/14/21 waste of time! I will still need to go back when the part arrives. Bought my car on 5/5/21 to soon to be having these problems back today 9/14/21 waste of time! I will still need to go back when the part arrives. Bought my car on 5/5/21 to soon to be having these problems More

I wish to commend service advisor Anthony Nevarez. He listened attentively to the service I felt I needed and offered his professional advise without pressure. The cost was given and length of wait advi listened attentively to the service I felt I needed and offered his professional advise without pressure. The cost was given and length of wait advised. As the wait progressed, he kept me apprised of progress. As I paid for my service, he went ahead and had my car ready for pick up. He escorted me out and made sure I was safely behind the wheel. I admit I am an older senior which may have prompted his extra protection. Either way, Anthony is a gem. Sent from my iPad More

When i brought my truck in for a recall they said, they would do a complimentary inspection, which included the battery. Within 2 weeks the battery failed, which makes me wonder if the really checked it, o would do a complimentary inspection, which included the battery. Within 2 weeks the battery failed, which makes me wonder if the really checked it, or for that matter any of the other systems. More

I waited longer than usual for my service even though I was there ahead of time. was there ahead of time. More

The service writer was friendly enough. And he went through the list of items that he was probably trained to push. However, a close review of the last service mileage would be helpful when dealing wit through the list of items that he was probably trained to push. However, a close review of the last service mileage would be helpful when dealing with a customer regarding recommended service. More

Carlos Lopez is very accommodating and helpful. He goes above and beyond with his customer service. We are satisfied and happy with the service we received. above and beyond with his customer service. We are satisfied and happy with the service we received. More

I’ve been coming to TOC for 15 years and service has always stellar! My advisor explained everything and gave excellent customer service. I would definitely reccomend always stellar! My advisor explained everything and gave excellent customer service. I would definitely reccomend More

Service person was very friendly and he let me know the time and service they will perform. What else can I say to make it 25 word minimum? time and service they will perform. What else can I say to make it 25 word minimum? More

The techs that meet you at appointment need more better customer service . I had to talk with the director which got things done. Needs more work. customer service . I had to talk with the director which got things done. Needs more work. More

I bought RAV4 in Cerritos Toyota, last 4 years I feel most of Customer service people always with good experience and nice, especially David Kwon and other girl (forget her name) they present very good e most of Customer service people always with good experience and nice, especially David Kwon and other girl (forget her name) they present very good experience to provide service to customers, they’re very nice and have working attitude More