AutoNation Toyota Fort Myers

PURCHASE A TRADE IN USED VEHICLE 2015 TOYOTA HIGHLANDER , SERVICE DEPARTMENT DID NOT LOOK CAR OVER THROUGHLY. THEY ALWAYS RUSH THROUGH CHECKING OUT VEHICLE. THEY CLAIM TO CHECK ALL TRADE IN. THE SERVICE C SERVICE DEPARTMENT DID NOT LOOK CAR OVER THROUGHLY. THEY ALWAYS RUSH THROUGH CHECKING OUT VEHICLE. THEY CLAIM TO CHECK ALL TRADE IN. THE SERVICE CLAIMED BRAKES WERE AT AN 8, WHAT EVER THAT MEANS. I HAD TO TAKE IT TO THEM 3 TIMES FOR VIBRATION ON THE FRONT END ESPEICALLY WHEN BRAKES WERE TOUCHED AND EACH TIME THEY SAID THEY FOUND NOTHING. THEY EVEN SAID THEY DROVE THE VEHICLE BUT AFTER MY HUSBAND FINALLY DROVE IT HE SELF DIAGONOSIS THE VECHILE IT WAS THE ROTOR AND THEY AGREED. AT FIRST I THOUGHT IT WAS THE TIRES NOT BALANCED, ALIGNMENT, , I AM NOT A MECHANIC. I LOOK FOR THEM TO TELL ME WHAT THE PROBLEM IS. BY THIS TIME SEVERAL DAYS HAVE PASSED AND NOW AUTONATION DONT WANT TO FIX IT. THEY PREVIOUSLY REPAIRED THE REAR BRAKES BUT NOT THE FRONT BRAKES. THIS IT MAKES NO SENSE. I BELIEVE AFTER THEY LOOK AT THE BRAKE SHOES THEY WENT NO FURTHER TO THE ROTOR TO SEE IF THERE WAS A PROBLEM. BEWARE AND BE CAUTION WHEN YOU DETECT AN ISSUE. DO NOT TAKE IT UNTIL ITS FIXED. More

salesman and sales manger Hank were above average and in fact very helpful and provided a good knowledge of the car fact very helpful and provided a good knowledge of the car More

My sales associate Joey sanjuan was the best. Very patient and helpful. He went over everything with me and helped me find the perfect truck without over paying Very patient and helpful. He went over everything with me and helped me find the perfect truck without over paying More

Most everyone was very friendly and helpful. Anthony Jones did an excellent job. There was a slight hiccup but everything was worked ot in the end. Anthony Jones did an excellent job. There was a slight hiccup but everything was worked ot in the end. More

My purchase from AutoNation Toyota was a fantastic experience! The employees were all professional and knowledgeable. My purchase was going out of state. The transaction start to finish was done in a experience! The employees were all professional and knowledgeable. My purchase was going out of state. The transaction start to finish was done in a timely manner and I highly recommend this dealership. More

The dealership is like a well oiled machine with lots of attention and customer service. In particular, Roberta Billing went out of her way to get keys for a couple of different vehicles so I could see them attention and customer service. In particular, Roberta Billing went out of her way to get keys for a couple of different vehicles so I could see them and test drive. She is time efficient and very good at explaining about differences between vehicles. More

"Their communication is far above that of any other Toyota dealer. We had easy access to contact our advisor. They gave us their name card for direct contact, which builds trust and honesty with us reg Toyota dealer. We had easy access to contact our advisor. They gave us their name card for direct contact, which builds trust and honesty with us regarding our investment which is the car. It is a bit pricier than other dealers, but it is worth it to get the job done." More

I came in for an oil change, 2wd issue and tire sensor issue. When i checked out the attendant was not able to tell me if the sensor issue was resolved but I was charged the fee nonetheless. issue. When i checked out the attendant was not able to tell me if the sensor issue was resolved but I was charged the fee nonetheless. More

Excellent wait time and I even received a complimentary car wash after my tire rotation! Autonation is the best! car wash after my tire rotation! Autonation is the best! More

Courteous and professional sales and finance personnel, especially Anthony Jones and Carlos Somoza Blanco. A very nice experience. especially Anthony Jones and Carlos Somoza Blanco. A very nice experience. More