AutoNation Toyota Fort Myers

Ended up with a flat gave me a new tire all that was done in one hour in one hour More

This place is a disgrace. Arrived at appointment time and there must have been 17 other people in the waiting room that looked like they had been waiting a long time. After Arrived at appointment time and there must have been 17 other people in the waiting room that looked like they had been waiting a long time. After waiting 20 minutes to be acknowledged, I had to go across the street for coffee because there were no coffee or other amenities in waiting room as advertised. Waited more than an hour to be connected with service advisor and because I had only scheduled two hours for the routine service (per their website), I knew that the work would not be completed in time. When I attempted to address issues to service manager, they did not listen to my concerns, talked over me, and accused me of being hostile. Their work has always been glacially slow, but I assume that they advise two hours for a service because if they listed the traditional half or full day wait times, they would have to provide a rental car. They haven't cleaned my car for the past 4-5 services that I've had even though they advertise it on their website as complimentary. This place is a disgrace. They literally did not care when I said that they lost my business. My question is, how do they have any customers at all? More

I received friendly free from all personnel. Kayman Singh, my salesman, listened to what I wanted and matched me with some options. They worked hard to meet my time constraints efficiently yet s Kayman Singh, my salesman, listened to what I wanted and matched me with some options. They worked hard to meet my time constraints efficiently yet still with congeniality. More

Neylim was very helpful and patient, Ray really worked with me to satisfied my needs as customer. Really good customer service. I will recomend my family and friends with me to satisfied my needs as customer. Really good customer service. I will recomend my family and friends More

Excelente atención y profesionalismo. Héctor fue muy amable y muy profesional una de las mejores personas que me han conocido Héctor fue muy amable y muy profesional una de las mejores personas que me han conocido More

Very satisfied with the service, nice and very helpful staff. Self rep very knowledgeable and understanding my concerns. staff. Self rep very knowledgeable and understanding my concerns. More

Joey SanJuan was phenomenal! Very easy to work with. He was friendly, educated about the car, professional, timely, courteous, thorough, all around great salesman. Very easy to work with. He was friendly, educated about the car, professional, timely, courteous, thorough, all around great salesman. More

Last April I purchased a Highlander, the car was not in stock , Tina Marie placed it on order and kept in touch with me every week until the car arrived. Tina Marie is a wonderful salesperson, knowledgeabl stock , Tina Marie placed it on order and kept in touch with me every week until the car arrived. Tina Marie is a wonderful salesperson, knowledgeable, patience , dedicated. She takes every effort to satisfy a customer. When I decided to buy another car l immediately called her and bought another car in the space of eight months. She is very hard working , spend all the time it takes to satisfy a customer. I can safely say she is a tremendous asset to Toyota. More

Tommy Ward was super helpful in finding the perfect car. He helped us test different cars in order to help find the perfect fit and made helpful suggestions! He helped us test different cars in order to help find the perfect fit and made helpful suggestions! More

Tina Marie Is an excellent salesperson . She is very skilled , and knowledgeable, and take pride in her work. I bought two cars from her in the space of eight months , a highlander in April She is very skilled , and knowledgeable, and take pride in her work. I bought two cars from her in the space of eight months , a highlander in April and a Rav 4 in December..l highly recommend her to all my relatives and friends. More