AutoNation Toyota Fort Myers

I had an appt. Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it would be for the service. He shrugged and said I don’t know. Shevanie was very nice and kept In communication with me. It took under 2 hours for my routine maintenance. Overall, an ok experience. More

I had a oil change and tire rotation and waited 3 hours and there was 2 other people waiting for the same thing and waited longer and there was 2 other people waiting for the same thing and waited longer More

Management was very disrespectful won't buy a next Toyota this is my 4th Toyota this is my 4th Toyota More

Had I known that my 10:00am appointment yesterday (11/15) for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped du for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped due to a stroke. If you were short staffed, maybe you shouldn’t have accepted so many customers yesterday. I hope this is not the norm for future appointments. More

I received an email from dealership extending me a no cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my offer. I had to find email on my phone for them and prove it to them ! I did get the free deal but the process was horrible and if my wife or another family member had dropped off the car I am sure they would not have gotten the deal. When I arrived to pick up the car I was asked to sign the invoice showing full price….again very unprofessional and almost looked like a scam. More

Dan Dixon customer care specialist and tech Joey were very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a longer than expected wait. More

Most advisors are friendly. That day Shevanie didn’t seem to be “all there”. Wait is long and courtesy shuttle is for “special occasions” (whatever that means???? That day Shevanie didn’t seem to be “all there”. Wait is long and courtesy shuttle is for “special occasions” (whatever that means???? More

Everyone was was so kind, professional, and welcoming at AutoNation Toyota! Especially Carolina, who was patient & knowledgeable. She took the time to answer our questions and was extremely helpful. You mad AutoNation Toyota! Especially Carolina, who was patient & knowledgeable. She took the time to answer our questions and was extremely helpful. You made our experience memorable! Thank you! More

Extremely pleasant experience! No pressure and closing the deal was super fast, straight forward and over all a great experience. Bernard was especially sweet and helpful. I love m No pressure and closing the deal was super fast, straight forward and over all a great experience. Bernard was especially sweet and helpful. I love my Jeep! More

for the first time my oil change did not take so long, Gillian is an excellent service advisor Gillian is an excellent service advisor More