AutoNation Toyota Fort Myers

Terrible service ( Michael Pinot was a real jerk) Terrible dealership too. The services on the phone and in person are terrible, so is the quality of the cars. My car, a 2018 Toyota Camry with only 1 Terrible dealership too. The services on the phone and in person are terrible, so is the quality of the cars. My car, a 2018 Toyota Camry with only 11500 miles on it, had already 3 recalls. The headquarters kept on delaying the remedy of the issues. I had to drive that car in the uncertainty of crashing anytime for almost 1 year, as the recalls were quite serious. When, the service department finally fixed the issues yesterday( I hope they did!..) changed the oil and rotate the tires at my request, they did not even wash or disinfect the car. Very poor customer service. My next car will certainly not be a Toyota anymore....and I will not recommend Toyota to my family nor my friends. The only person who was great in the whole dealership was Harry the courtesy van driver.. What a great guy. I wonder how he is putting up with this kind of toxic environment!.... More

Mark Trillas is always a pleasure to work with! He is super attentive, always ahead of the game, courteous and knowledgeable! I highly recommend him He is super attentive, always ahead of the game, courteous and knowledgeable! I highly recommend him More

5 hours for a scheduled service that I had an appointment for was pretty frustrating. for was pretty frustrating. More

I have bought 6 cars from them I have had a great experience with the sale people & had great service getting any work done thanks experience with the sale people & had great service getting any work done thanks More

Bernard Edward's was my to go to guy the experience was great and smooth. He even gave me half of his snack which was fresh fruit. Thanks Carlos and Brandon. great and smooth. He even gave me half of his snack which was fresh fruit. Thanks Carlos and Brandon. More

Austin & Lisa were great to work with , simple and easy process , finance dept. could use some help with friendliness process , finance dept. could use some help with friendliness More

Excelente, el trato respetuoso de los trabajadores y el conocimiento me brindan seguridad de lo que se hace, yo me entrevisto con el Sr Orlando Quiñones es bilingüe y tiene la virtud de que explicar detall conocimiento me brindan seguridad de lo que se hace, yo me entrevisto con el Sr Orlando Quiñones es bilingüe y tiene la virtud de que explicar detalladamente las dudas que tengo sobre el vehiculo More

Brizzy is a top notch service technician. She is knowledgeable, professional, and explains the work being done in a clear manner! I always request her when making my appointments. She is knowledgeable, professional, and explains the work being done in a clear manner! I always request her when making my appointments. More

Dealership booked a appointment for a oil change at 8:15 AM didn't get it back till 12:00 PM. 4 hours for a oil change that won't happen again! AM didn't get it back till 12:00 PM. 4 hours for a oil change that won't happen again! More

Car was serviced very quickly and professionally! Very pleased with the outcome! Thank you much! Very pleased with the outcome! Thank you much! More