AutoNation Toyota Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,086 service reviews
this is a review of the Service Department only. I would give it a zero if I can. One star is way too generous. Standard 25000 mile oil change and tire rotation should not take more than 21/2 hour I would give it a zero if I can. One star is way too generous. Standard 25000 mile oil change and tire rotation should not take more than 21/2 hour wait. "specialist" never come and keep me appraised, never tell me that they are busy and will be slow today. I have to go to his desk and inquire twice and he tries to argue with me that this is a normal wait. I asked for Manager to come talk to me, he says he contacted Delrey Sander but he never came. The customer service is so poor, wait is so long and I can't even discuss issues with the manager. You guys do not deserve any further business from me. To think this is my 8th Toyota and 3 with you guys. No MORE. This seems to be a chronic issues that never get resolved. A sign of your company that dosen't give a xxxx about their customers, just keep pressure selling. This review will be posted in all other social media. More
Professionally equipped and very cordial. However, the service advisor’s estimate of the service time was grossly inadequate. One hour turned into well over two hours. This seems to be consis However, the service advisor’s estimate of the service time was grossly inadequate. One hour turned into well over two hours. This seems to be consistent with other customers that I spoke to, as well as, a repeat of my last visit. Not a good reason to frequent this service department More
good service other than the wait time. Service advisor (Karen) was very attenuative to my needs as well as the service supervisor, (Nick). I am looking forward to returning when the parts Service advisor (Karen) was very attenuative to my needs as well as the service supervisor, (Nick). I am looking forward to returning when the parts come in to take care of the brake squeal. More
Customer service was great. The staff was friendly and knowledgeable. I loved the Uber service! It was nice to get a ride back to my workplace. The Uber driver was was super fr The staff was friendly and knowledgeable. I loved the Uber service! It was nice to get a ride back to my workplace. The Uber driver was was super friendly also. More
Went in for simple service and I have to go back because they messed with my drivers seat. they messed with my drivers seat. More
If i could give the service department a 0 % i would. Anthony was rude right off the bat. We did are calling of our warranty before hand. They did replace the control switch modular for the temperature c Anthony was rude right off the bat. We did are calling of our warranty before hand. They did replace the control switch modular for the temperature control. ( which was covered on warranty). We dont drive this truck much at all its basically parked in our garage so unfortunately we didnt notice the damage until months later. But when replacing what they replaced and all automotive shops know you have to take the hole dash out out. Well they left cuts in my dash chips out of the plastic getting the dash out. And missing pieces and clips. When we called after noticing all this. They said we didnt do any work that would need to take your dash out. And when we asked for before and after pictures which most and I mean most shops do now days to cover there xxxxx on stuff like this. They said oh we dont do before and after pictures. Just be careful. More




