AutoNation Toyota Fort Myers - Service Center

Yes. I have been a Toyota owner for many years and I am always comfortable and satisfied with AutoNation. I have been a Toyota owner for many years and I am always comfortable and satisfied with AutoNation. More

Went in for routine service. Usually use the Naples dealership but couldn’t get an appointment within a reasonable time. What impressed me most was my service rep Donald. He was Usually use the Naples dealership but couldn’t get an appointment within a reasonable time. What impressed me most was my service rep Donald. He was helpful and efficient and had me out in an hour. More

In for a recall. Specific appointment at 9:15 AM. Literature said it would take about one hour, Javier said it would take about two hours. After 2;30 hours I went t Specific appointment at 9:15 AM. Literature said it would take about one hour, Javier said it would take about two hours. After 2;30 hours I went to Javier and after checking said it would be another 45 min. At 1:03 PM he said it was ready. I spent almost four hours waiting at your dealership for a job that was to be done in less than one hour with only one contact with your service adviser. After I got the car, and before I left I had to reset all the instruments in the dash . More

Very good, I came in to request an appointment to solve a problem in my car and they attended me instantly and I left with the problem solved, very professional at all times, thanks problem in my car and they attended me instantly and I left with the problem solved, very professional at all times, thanks More

Not customer service oriented. Advisor was confrontational. I had an appointment, yet the advisor was uncertain about time to finish, Advisor was confrontational. I had an appointment, yet the advisor was uncertain about time to finish, More

We were able to schedule our maintenance appointment at a day and time that was convenient. day and time that was convenient. More

My dissatisfaction was that after my service appointment the technician did not take the time to take out the dirty paper mats and plastic off the seat. the technician did not take the time to take out the dirty paper mats and plastic off the seat. More

Waited for service for two hours and they didn’t top off windshield wiper fluid during regular scheduled maintenance. windshield wiper fluid during regular scheduled maintenance. More

My car was serviced on time. I waited and they finished earlier than stated. The service person was very pleasant and helpful. I waited and they finished earlier than stated. The service person was very pleasant and helpful. More

My car looks nice after accident. Got it done pretty quickly too. Collision center is great. Got it done pretty quickly too. Collision center is great. More