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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,057 Reviews

2,057 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 28, 2022

Very good service by Michelle Bryant in the service department. Yes, yes, yes, yes, YES. More

by floridalance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant, Mario Paz
Apr 01, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

I love Autonation and it's service department. My service rep is Nick and he was honest and thorough. He let me know about my 4Runner's condition (which was great) the service they were going to More

by terrilodge21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 01, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 28, 2022

I was promptly check in for my 25,000 mile oil change and tire rotation. I received my car in 1 hour. Great service. Greg kept me informed the entire time. Would highly recommend. More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fleming
Apr 02, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

I had an app at 9:00, got there at 8:30. I waited over three hours to have fluids & wipers changed. Just way to long ! Patty Brown More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
Apr 01, 2022 -

AutoNation Toyota Fort Myers responded

Hi Patty, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

March 28, 2022

Car returned with oil/ grease marks all over it. Paper and plastic left in the car as I was pointed in the direction of where my car was only to find that I had to go back to get my key. Then aske More

by New Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Apr 01, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

March 28, 2022

this dealership used to do a complimentary car wash, not anymore. On the sales flyer that was sent to me stated a complimentary sanitation to my vehicle. Not done. Since this dealership was sold it has gone More

by bloodyhan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ms. Gillian
Apr 01, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

March 27, 2022

Very professional and kept me informed throughout the entire process. The waiting area was clean. More

by kluciani1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Mar 30, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2022

First impression was unacceptable. I almost walked away because of sales rep demeanor.Got an apology. More

by vacowell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Mario Paz
Mar 29, 2022 -

AutoNation Toyota Fort Myers responded

Hi Vacowell, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

March 26, 2022

Great dealership. They always seem to stay on top of our car services on both our cars.. Great service department.. highly rated. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
March 26, 2022

Had car done with all repairs in a timely fashion and did not try to sell me anything More

by laplab59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
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