AutoNation Toyota Fort Myers - Service Center

The service to my truck was good. I showed up on time a young lady asked if had an appointment and I said yes. That was all that anybody said to me. An hour and a half later I was loo I showed up on time a young lady asked if had an appointment and I said yes. That was all that anybody said to me. An hour and a half later I was looking to see what was going on and finally, I found somebody and they said that my car should be done. Fifteen mins later some said my truck was done and they have to wait for paperwork. In the meantime, my truck was sitting outside in front of me. Ten min later a I was asked to sign some papers and I left. Not up to the way they did in the past. This my 3 truck. I don't know Mario Paz More

We like the people working in that company but we didn’t like having to wait 4 and 1/2 hours just for an oil change. When we drove home we were very displeased with the time we wasted just sitting in your like having to wait 4 and 1/2 hours just for an oil change. When we drove home we were very displeased with the time we wasted just sitting in your waiting room. I believe your company overbooked their day at our expense. Extremely unhappy with that experience! More

Excellent customer service from start to finish. The internet sales department went above and beyond to assist in every way and make a pleasant experience. Have purchased several cars both new and The internet sales department went above and beyond to assist in every way and make a pleasant experience. Have purchased several cars both new and used over the years and definitely recommend and will return in the future. More

Dealership made provision to schedule battery replacement when I was in a bind and needed service when I was in a bind and needed service More

Need to improve time need to perform necessary repairs/work. Much to long a wait. repairs/work. Much to long a wait. More

My second visit and I was told it would take 2 hours. Really, two hours to rotate tires and another two hours to change the oil. No point in making an appointment. I guess people just get used to the l Really, two hours to rotate tires and another two hours to change the oil. No point in making an appointment. I guess people just get used to the long waits. My very busy dealer up north gets things done more than half as fast and with better customer service. More

They are always very busy but when I had to have my 2004 Sienna towed in they got it worked in and let me know when they could get to it and the cost. I had to leave it but it was ready when they said it wo Sienna towed in they got it worked in and let me know when they could get to it and the cost. I had to leave it but it was ready when they said it would be. The phone system is not good though. It’s always a “2 minute wait” that is never answered. My service advisor, Greg Fleming is great! More

Although there were a lots of automobile being serviced, I didn’t waited longer that I was advised, Marcos was very courteous and kept me informed I didn’t waited longer that I was advised, Marcos was very courteous and kept me informed More

Horrible experience! Three hours I waited for just an oil change.. I told them when I arrived 15 minutes early I needed to get back to hospital to feed my husband lunch… Three hours I waited for just an oil change.. I told them when I arrived 15 minutes early I needed to get back to hospital to feed my husband lunch… no one came to my rescue🥲 More

Shelly always takes great care of my car for any and all maintenance!! She is professional, friendly and keeps you updated on the work progress!! I hope she never leaves your company!! maintenance!! She is professional, friendly and keeps you updated on the work progress!! I hope she never leaves your company!! More