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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,245 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,245 reviews

May 17, 2025

Joselyn Perez warmly greeted me I approached her desk and asked for a rental car. She gave me options in detail and was very knowledgeable. Made the process fast and easy for me! More

by David R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Perez
May 21, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 16, 2025

Good Dealers and Good Sellers , Next Time We Come Back and Buy New Cars Or Use Cars. Thanks More

by Binh Dinh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Việt Nam
May 21, 2025 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2025

I’m extremely disappointed with the service at this Toyota dealership. I’ve taken my van in multiple times for the same issue, and after over a month in their service department, the problem is still n More

by phamphu89
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
May 13, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

May 01, 2025

This person was out that day and I needed my to go to work and the car was ready on Saturday. He did not gave a rental car or offered me one. I did not know how log was going to take to get it fixed. More

by jralvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ADAM MARTINEZ
May 05, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

April 27, 2025

very nice customer service and helpful and understanding. Mr. Austin give me good price for drive out More

by shahi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 29, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response, Shahi! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

Professional, helpful and highly qualified and I without any doubt I recommend my friend to visit and by a car from them More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz
Apr 24, 2025 -

AutoNation Toyota Gulf Freeway responded

We appreciate you taking the time to leave us a response, Adam! If you need more help, our team is available to talk -- safe travels!

April 18, 2025

An amazing dealership with such helpful and kind employees! Everyone was so helpful and any time you step foot there, they are so ready to help you! More

by Netta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio , Victor
Apr 22, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 15, 2025

Douglas Ramirez was great salesman & made it happen! Love the RAV 4 hybrid’s handling on the road. More

by sue.minello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ramirez
Apr 16, 2025 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 15, 2025

Got a water pump replaced for $1200 and it leaked 30min after I got back on the road. Now they are not being cooperative about letting my local Toyota dealer fix it. Won't answer phone or return messages More

by kendunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valeria
Apr 16, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Apr 17, 2025 -

kendunbar responded

AutoNation Toyota Gulf Freeway did end up allowing the local Toyota dealership to do the repairs correctly, so kudos on making it right.

April 11, 2025

Excellent customer service and work by the service department. Hector did a great job explaining the maintenance required and followed up with me upon completion. Greta experience at AutoNation Toyota More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 14, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi Kiki, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Feel free to stop by if you ever need any more help.

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