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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,275 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,275 reviews

November 17, 2025

Fast Friendly Service. Marily our service representative was amazing . Knowledge and great communication skills . Technician was amazing. More

by connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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November 17, 2025

Friendly service with a smile , informative on upcoming services my car needed and prices and also advised which I should in what order Only problem was 2hr wait for an oil change when no appointment is More

by slowtan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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November 07, 2025

Vu my service advisor was very helpful on my 2001 Lexus ES300. He gave me great advice and the service was quick More

by jaymendoza_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen
Report | Print
Nov 11, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 12, 2025 -

jaymendoza_5 responded

Thank you

November 04, 2025

Excellent customer support from Victor Gomez and Douglas Ramirez. Professional behavior and great attitude. Thanks More

by bpulgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gomez, Douglas Ramirez
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Nov 05, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2025

I had a really good experience with AutoNation Toyota Gulf Freeway. David Avalos helped me to get my very first car and I’m very satisfied. I contacted 13 dealerships and visited 4 of them before AutoNat More

by Hana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Avalos
Report | Print
Nov 03, 2025 -

AutoNation Toyota Gulf Freeway responded

Hello Hana, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2025

Excelente servicio, la amabilidad, responsabilidad y entrega super, al 100 recomendado. Gracias por estar para el cliente More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Súper amable
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Oct 29, 2025 -

AutoNation Toyota Gulf Freeway responded

Hola Glenda, gracias por tu reseña positiva. Nos alegra haberte sido de ayuda. Agradecemos tu recomendación de AutoNation Toyota Gulf Freeway y esperamos poder atenderte de nuevo en el futuro.

October 25, 2025

My advisor Vu help me with my service. He was very helpful and provided excellent service. He was honest on my service needs and recommend future services. Great job VU! More

by jaymendoza_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen
Report | Print
Oct 27, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 16, 2025

They told me a completely different thing, and I understand I have to reread the contract but they switch the number of months without mentioning it again More

by Rubensolis09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Pérez
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Oct 22, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

October 14, 2025

I value the great service that I always receive at Toyota AutoNation Gulf Freeway. Service professional Marily is my go to advisor but, the entire service department is very good. More

by T4skins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
Report | Print
Oct 15, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

They went above and beyond to help me when I calmly brought up some concerns. Everyone is human and mistakes can be made, and I can truthfully say AutoNation bent over backwards to ensure I walked awa More

by scottbdyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Nguyen, Vu Nguyen
Report | Print
Oct 07, 2025 -

AutoNation Toyota Gulf Freeway responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

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