AutoNation Toyota Gulf Freeway

From the moment I walked in Julian was there to help. He made sure to hear out all my requests and requirements as I searched for a new car unexpectedly. He went above and beyond to make sure I felt at e He made sure to hear out all my requests and requirements as I searched for a new car unexpectedly. He went above and beyond to make sure I felt at ease in the process and fulfilled every promise he made. I'd recommend Julian to friends and family. I have a new car dealer for the long run. More

rep was very friendly and she kept me advised on completion status and seemed to really care completion status and seemed to really care More

Mike is my service advisor who is professional, friendly and courterous service. He patiently answered every questions and explained throroughly the processing of the services that my car need to be done. I and courterous service. He patiently answered every questions and explained throroughly the processing of the services that my car need to be done. I'd definitely refer Mike and give him a 5 stars. More

The technicians leave my car leaking oil after an oil change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did not gave me a receipt. That said that I took it for a check up. More

Courteous and friendly service. Donnie explained future wok that needed to be one. I plan on returning. Donnie explained future wok that needed to be one. I plan on returning. More

I bought my new 4Runner from here. I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD Pro skid plate on it which is a Toyota part. The way that Toyota designed the skid plate is, you have to take the the plate off to change the oil. Everytime I take my car here they always install the skid plate back on wrong. The first time they reveresed the rear bolts with the front bolts. I changed them back on my own no big deal. This last time, they actually cross threaded one of the bolts! I tried to call the service department and all that happens is I'm either rerouted back to the main menu or I'm put on hold until you get tired of waiting. You spend more money here and they keep assigning trainees to work on your car! How does a Toyota tech not know how to install a Toyota part? More

My experience with David Garcia was exceptionally wonderful. He was professional, kind , patient and made me feel secure that I was getting the best car to meet my needs. I will definitely refer him wonderful. He was professional, kind , patient and made me feel secure that I was getting the best car to meet my needs. I will definitely refer him and I give him 5 stars. More

It was very clean and great employees that were ready to service my vehicle. My advisor Valeria was the best I have ever experienced. service my vehicle. My advisor Valeria was the best I have ever experienced. More

Salesman was very courteous and helpful with what I looking in new vehicle and monthly payments. looking in new vehicle and monthly payments. More