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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,334 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,334 reviews

August 11, 2023

I took my car in for an oil change. I always get an oil change at this location, but this is the first time I wasn't satisfied with the service. The service technician checked my batt More

by mnnguyen157
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marily
Aug 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

August 10, 2023

they threat you so good once you enter to the facility peope are great in there More

by kastain26==pete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hector
Aug 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 10, 2023

good customer service. Help customer giving suggestions what needs to be done. Nice customer lounge. More

by ayilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Most awesome friendly customer service minded group I have ever used. Great job. MGT should be proud, all workers seem very satisfied and pass that on to customers. More

by dghaguewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Great experience. From purchasing with MJ to my most recent service with Mike. I appreciate the attention to detail and their professionalism. Keep up the great ser More

by genelamonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ, Mike P
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

Nothing bad to say excellent customer service and really good folks working in service department More

by arodriquez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imelda
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

Did not get any copy of what I signed after the sale/purchase/trade in. I reached out a few times but it's all time frame promises. More

by ngocann13ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Babar, Jose, Francisco
Aug 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

August 06, 2023

On Saturday 2023. 08.05 I returned to AutoNation Gulf Freeway for service on my 2022 Toyota. This is where I have all of my services done; as this is where I purchased More

by Brilyn1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas, Mike Child
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

Took 4runner in for routine maintenance and always had a pleasant experience. Easy drop off and never takes long and love getting detail report from service advisor. More

by reichert15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2023

The representative explained in detailed the suggested work my car needs and helped me to prioritize the schedule of the different needs. The job was done in a timely manner. More

by Marthaa.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 07, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Marthaa, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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