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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,303 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,303 reviews

November 30, 2022

It was Good service but took longer than I expected for an oil change with appointment More

by Nando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez
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Dec 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

Autonation Toyota is pretty good on scheduling as per customer convenient and ready as per schedule take your vehicle for service, in my experience front desk is very good on answering questions, servici More

by Syed.Kalilullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
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Nov 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

I was told that my cars oil change service was only going to take between 1 1/2 hrs - 2 hours and it took 5 hours. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 27, 2022

I took my truck in for service, and they did a great job. There was a slight hiccup, but the service manager quickly resolved the issue. I would definitely recommend service. More

by sherrylowman03
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon, David
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Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 26, 2022

Brought my vehicle in for a state inspection. The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batte More

by rbtmns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse and Manager(s)
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Nov 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

November 26, 2022

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
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Nov 26, 2022 -

Guillermo responded

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer.

November 25, 2022

It was Good service but took longer than I expected for an oil change with appointment. More

by flos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Nov 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2022

Professional, nice people. They did everything to help me. They assisted me in all matters even not directly related to the purchase. More

by matphys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeel Firdous, Abid Messiah
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Nov 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Everyone is very helpful and friendly and knowledgeable. Clean establishment. Good location close to freeway. More

by Joyce barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Perez,
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Nov 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Joyce, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2022

Dealership is really good. I would highly recommend going there if you are looking for a car. More

by smorales9615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanny
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Nov 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

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