AutoNation Toyota Gulf Freeway

Went to drop off vehicle for maintenance. Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I as Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I asked me why he took the other people first when I had been there for already 20 minutes, he was unapologetic, defensive, and rude. Then when I pick up my vehicle again he was rude and disrespectful. He just seemed angry! He also didn’t ask me anything about the suggested services. I live an hour away from this Toyota and I was late to my appointment because of Ricks poor customer service. Thanks for nothing Rick Aguilar. More

I needed an alignment. I took it in on Friday and even thought I didn’t have an appointment they were able to get it done the same day. This dealership is always pretty bus I took it in on Friday and even thought I didn’t have an appointment they were able to get it done the same day. This dealership is always pretty busy but when I need service they never fail me. More

Close to my home. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. More

I was very satisfied with the great service provided to my truck with Mgr.David Stokely and Asst. Mgr. Hector Rivas and their techs at Auto Nation Toyota Gulf Freeway. They are very knowledgable and honest my truck with Mgr.David Stokely and Asst. Mgr. Hector Rivas and their techs at Auto Nation Toyota Gulf Freeway. They are very knowledgable and honest persons in which I feel comfortable and pleased to have my truck service. I definitely recommend them. More

Good service, Justin is really nice person, explained everything I needed. Really recommend to everyone go to see him everything I needed. Really recommend to everyone go to see him More

Love love love the customer service here! !! I purchased my highlander a few months ago and Brandon Dupar was my salesman, he was so patient with me and even went so far as to get me the color !! I purchased my highlander a few months ago and Brandon Dupar was my salesman, he was so patient with me and even went so far as to get me the color I wanted which wasn’t on their lot. The finance manger Yuceff explained every step of the way and made me feel very comfortable with what exactly I was purchasing. These guys are great!!! ❤️ More

My service was completed farily quickly, did not have any problems, service advisors are very knowledgable. problems, service advisors are very knowledgable. More

las atenciones fueron muy buenas y el personal fue muy profesional gracias por su atencion profesional gracias por su atencion More

I was very Blessed to have been passed on to Jose Cepeda from a reserved appt. I had been searching high and low for a truck with only three days left in a rental. Time was of the essence, and stress was from a reserved appt. I had been searching high and low for a truck with only three days left in a rental. Time was of the essence, and stress was extremely high. Jose was very attentive and understood my need. I believe God was with us when we came across the truck I purchased. I will continue to trust that this vehicle will be a good running truck. Jose was a Devine Intervention, and I would not hesitate to send anyone of my family members and friends to visit with him directly because that is exactly how he made me feel. He showed the love & care for a family member in need. I have taken on the care of my daughter and four grandbabies so the need is great to depend on good transportation, and the budget is low. Jose went over and beyond to make sure that it is in good safe running order. I can't say that I was reassured of this purchase by Sonny Chen. He almost made me feel as if I should be concern and not have my best interest in mind. First, I felt as if he was questioning my honesty regarding the rate I had preapproved from my CU, even when I was willing to give y'all the opportunity to beat, or meet it. Secondly, I was feeling uncomfortable with his attitude after declining any extra purchases. I had a limit on what I was wanting to utilize and determined not to exceed that amount even though I reached the top end. Also, I am sure it was not any fault of Mr. Cepeda to have delayed the delivery of my truck as promised, which was not to much of an inconvenience (but a bit concern hearing the comments from Mr. Chen lingering) since I was able to get a ride to work on the second day waiting and extended my stay there due to Taize Prayers with the CCVI Sisters. This helped calm my worry created by Mr. Chen. I will pray God Bless you all and my 2019'Tacoma Truck to serve my family and keep it safe for a long time, may you all have a safe Holiday Season with many THANKSGIVING to the one that protects & guides us always. Veronica More

They are all friendly and helpful especially Gladys and Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. More