AutoNation Toyota Gulf Freeway

Brought in my car for 10000 mile service. Had the oil and filter changed, tires rotated, fluids topped off, and a thorough diagnosis of the entire vehicle. To my great surprise, there was no Had the oil and filter changed, tires rotated, fluids topped off, and a thorough diagnosis of the entire vehicle. To my great surprise, there was no charge. Also, the job was completed in less than an hour, returned cleaned and ready to go. More

The drop off was easy and service was done in a timely manner. Polite and efficient service staff and they called when the service was complete for us to pickup. manner. Polite and efficient service staff and they called when the service was complete for us to pickup. More

Darlene, my service advisor was awesome, she really tried her best to satisfy me as a customer,. It is not her fault what happened but I have to tell my experience. First of all, as soon as you enter you hav her best to satisfy me as a customer,. It is not her fault what happened but I have to tell my experience. First of all, as soon as you enter you have the machine that scans your car, and they told my that the alignment was bad on the back, I said that was strange since I did an alignment with them 6 weeks ago. After checking the date , they will going to check and that will add an hour to my oil change appointment. I said ok. After an hour and a half , I check the status of the car and they told that it will take longer because they have like 20 cars ahead of me.but she was going to check for me After 2 hours and some, she told me that the machine read wrong about the alignment , that everything was fine and just wait for the key. After waiting for another 20 minutes, nothing. She had to go on the back and they didn’t know where my car was. Darlene, poor thing, had to go in person and hunt for my car. She found it in the back because the technician didn’t do the job correctly and left the car and key not in the correct place. After getting inside my car, 3 hours later, the sticker for the oil change was not replaced and the car keeps on sayings maintenance required. Like I said, the technician was not doing their job, or being pressured to finish jobs faster. There were a lot of cars being serviced that day. They shouldn’t accept appointments if they can’t keep up with the service. Also, they need to be careful with that scan machine that is saying that need alignment when not, spending $129 for nothing. More

The buying process was easy, they addressed every concern we had before, during and after! The whole team are nothing but professional! we had before, during and after! The whole team are nothing but professional! More

My husband and I went into Toyota not expecting to purchase a vehicle that same day, rather simply look around at our options. As soon as we made it to the lot we were kindly approached by the Sales R purchase a vehicle that same day, rather simply look around at our options. As soon as we made it to the lot we were kindly approached by the Sales Rep- Ryan G. My husband and I joke that Ryan is truly the reason we left with a new 2022 Toyota Tundra that same day- the entire experience was amazing. Ryan took the time to fully understand exactly what we wanted and we never felt pressure. Ryan was helpful and extremelly knowledgeable! Our overall experience was great- we met mostly with Ryan but also interacted with the Manager and Finance Personnel, and they were equally as kind and welcoming. Based on the sales experience we had, we look forward to working with Auto Nation for many years to come! More

Gave me someone else paperwork! Call and asked for my paperwork,Nobody called me back as on today! Call and asked for my paperwork,Nobody called me back as on today! More

so far I have had good experience with the advisors at the service department. I always take my car here for service. the service department. I always take my car here for service. More

It took way too long to take care of my recall issue! I wish I would have been warned ahead of time! I wish I would have been warned ahead of time! More

Good service I take my Toyota Tacoma for the 5,000 miles service and they do a good job. service and they do a good job. More

Best car buying experience to date. Ryan G. was helpful and knowledgeable. Best of all I did not fell pressured at anytime from start to finish. I will buy my next vehicle at Auto Natio Ryan G. was helpful and knowledgeable. Best of all I did not fell pressured at anytime from start to finish. I will buy my next vehicle at Auto Nation. More