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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,242 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,242 reviews

June 01, 2024

My experience was awesome definitely the best I’ve ever had while making a purchase of any kind especially one as important as this. , I would like to give huge praise to Abdul Aziz made purchasing my very More

by Imran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Aziz
Jun 05, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello Imran, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 30, 2024

Everyone was very polite and professional and we were taking care of in a timely manner More

by Dannywaters7044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas ramirez
Jun 01, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

May 26, 2024

Great outstanding customer service so great full for your friendly assistance, thank you so much for your patience. More

by multiservicesandtravel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
May 27, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 22, 2024

I have used this dealer for a very long time and have always had a pleasant experience with them. More

by sjcherr428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
May 24, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2024

Very good experience with Shajeel Khokhar and Toyota AutoNation. He listened and got our car More

by Aishakhan10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel Khokhar
May 20, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 16, 2024

I always make an appointment the day before service, i never have to wait when I pull in to get service. More

by Joyce barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike pungitore
May 20, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi Joyce, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2024

Aziz great service! Thank you so much for the service very helpful and very detailed More

by ronnierdz1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz
May 20, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

Appalled by the this dealership. They are taking advantage of people who don’t know better. They tripled the cost of labor required (by the book) for a repair on an estimate. When co More

by S0m
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Marcus
May 16, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (713) 489-2097. We look forward to hearing from you.

May 12, 2024

Ignores customer once cash hS changed on new car. It came with damage underneath that I knew nothing about or I would not have bought at this dealership. Service writer at 6 months tucked. The year More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn't told.
May 14, 2024 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2097 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jun 03, 2024 -

Frustrated responded

Treat your customers with respect. Don't laugh and blow them off when they have concerns.

May 10, 2024

Terrible experience. My car has been having mechanical issues since I’ve purchased it. I’m currently without it because it wasn’t properly inspected. The expectation when More

by nayc
Recommend Dealer
No
Employees Worked With
Steve, Ryan
May 12, 2024 -

AutoNation Toyota Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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