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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,179 Reviews
Call Dealership (877) 707-6953

12111 Gulf Freeway Suite 1

Houston, TX

77034

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Showing 1,179 reviews

June 30, 2022

Honestly the fasted and best experience we have ever gotten at a dealership. Everything was pretty smooth and off we went with our new RAV4. Thank you for your great service! More

by Anabel G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Anabel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Helpful
June 30, 2022

Personal were very kind and respectful. Got a call immediately when my vehicle was ready. More

by Jrodri18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Helpful
June 30, 2022

Financial department no good never going back to financial any vehicle from them service 0 More

by Mario.orozco86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Jul 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

Jul 04, 2022 -

Mario.orozco86 responded

No I’m not westing time I’m send him email he never responde one day I was face to face with him because I bought a Tahoe end a I have issue with the financial department he said I’m not have time for you issue I pay 10’000 dallar on insure never help me end take me more end a year to recuperated 2,900 end I lost the rest of the money because of you people end I feel discriminated also you have employed name Ivan Valverde that employee need to be trained to how to tread people over all I don’t need you business

Jul 04, 2022 -

Mario.orozco86 responded

AutoNation Toyota Gulf Freeway Jun 30, 2022 Mario.orozco86 Financial department no good never going back to financial any vehicle from them service 0 AutoNation Toyota Gulf Freeway responded PUBLICLY on 7/04/22 4:12 AM Hello, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one. Mario.orozco86 responded publicly on 7/04/22 9:56 AM No I’m not westing time I’m send him email he never responde one day I was face to face with him because I bought a Tahoe end a I have issue with the financial department he said I’m not have time for you issue I pay 10’000 dallar on insure never help me end take me more end a year to recuperated 2,900 end I lost the rest of the money because of you people end I feel discriminated also you have employed name Ivan Valverde that employee need to be trained to how to tread people over all I don’t need you business

Helpful
June 30, 2022

Very prompt,efficient,and friendly personnel. Theynotified me as soon as auto was ready for pickup. More

by ameliatuttle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do notchave the names.
Report | Print
Jul 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

Helpful
June 30, 2022

My customer care experience has been excellent! Got the car I wanted for a great price. No insane market price hike. Mr. Muhammad Jawed was courteous, professional, and informative. He is awesome. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Jawed
Report | Print
Jul 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
June 29, 2022

MJ and Pratik are both great guys. Took good care of me. Happy with all aspects of Autonation Toyota Houston More

by Bill F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pratik, MJ
Report | Print
Jul 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
June 29, 2022

Great customer experience! ! Amazing staff!! Good Customer service. Go see Carlos Barrera he did a great job!!! More

by Ncstatewolfpack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera Taha Yusuf
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Jul 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
June 29, 2022

Mr. Ricardo Aguilar was very professional advisor, he treats customers with a very positive energy and he makes them feel happy and satisfied More

by Jorge Leauvano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo aguilar
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Jul 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Jorge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
June 28, 2022

My service adviser was amazing, and the service was exceptional! It was obvious the service department is making changes that allow for more expedient service with less wait time and less pressure. More

by slkubik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Report | Print
Jun 28, 2022 -

slkubik responded

My service adviser was amazing, and the service was exceptional! It was obvious the service department is making changes that allow for more expedient service with less wait time and less pressure.

Helpful
June 28, 2022

Great customer serivce and hospitality. I hope do business in the future too.Thank you somuch. More

by aselaranasinghe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra Folco,javier lara
Report | Print
Jul 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Helpful
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