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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,330 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 770 service reviews

May 02, 2026

I took my brand new 2024 Prius here for a trunk repair and a window tinting. Both Steven Gonzalez and Jasper the service manager took incredible care of the issue and their customer service was outstandin More

by mayarivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper and Steven Gonzales
May 03, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2026

great service and parts is awesome here. great selection of vending machine and the remodel is beautiful. More

by indy
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Recommend Dealer
Yes
Employees Worked With
merily
Apr 26, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello Indy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 22, 2026

I took my toyota rav4 2016 for service and the staff were very nice people on checking my truck and be honest how I should maintain my truck running More

by luiscalles8526
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I give him a five star
Apr 27, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

Very informative and professional and finished job when said they would. Price was about what I expected it to be. More

by Debra Ard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 17, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 10, 2026

My customer service representative was very helpful and knowledgeable...My experiences with Auto Nation over the past 5 years have been nothing but awesome... More

by TWare
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Billy C.
Apr 14, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2026

I waited 4 1/2 hours for a simple oil change. One of those hours was sitting in my car just waiting for a service advisor to take my information. It wasn't until I spoke to a service manager, tha More

by marvacabarubio
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Vu
Apr 04, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

March 25, 2026

Stephen Gonzale provided excellent customer service during my visit to the dealership. He was professional, respectful, and very efficient. He made sure my car maintenance check was done quickly withou More

by Jenniffer.reyes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzale
Mar 30, 2026 -

AutoNation Toyota Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2026

The attendance was very nice checking and attending to my car’s recall repair issues. They were also very communicative throughout the repair process. More

by Festus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Houston City College
Mar 15, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2026

My family have four cars all models Toyota , already has three cas your dealer take care them . More

by loitran16475
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot
Mar 05, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2026

I have had the most pleasant experiences with Marily as my service advisor. She goes above and beyond when it comes to my Tundra. Time permitting, she will always follow up, call or text you back with up More

by eonti_eontiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Mar 02, 2026 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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