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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
734 Reviews

734 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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October 22, 2022

You book an Appointment and they keep it. They are very welcoming and professional with kindness. Prompt and professional . Highly recommend and I will be back. More

by deedeeandtony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hosea , Lisa Parasrami
Oct 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Deedeeandtony, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

October 21, 2022

Fast service, they don’t try to make you do unnecessary things to your vehicle. Very friendly as well More

by Noelia Martínez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Noelia! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Buenas experiences solo um Poco larga la espera tambien my Bien explicado el servicio amable personal More

by elizabeth201218@ail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siéntete libre de pasar si alguna vez necesitas más ayuda.

October 20, 2022

Service was great, scheduling appointments is easy and fast on their website. The service reps are quick and communicate quickly with updates. More

by Gus N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Gus, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Excellent service. Justin took care right away to fix the problem and have it ready as soon as they could. More

by ralfaro9975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin T. Vest - Advisor #1934, Lisa Parasrami
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Great personalized service. The service advisor was very helpful and answered all my questions. 2 thumbs up! More

by ditaylor06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Oct 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 17, 2022

Justin Vest is a great service advisor. Service does a solid job with my car. More

by gordon_atkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Oct 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Gordon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2022

me gusta la Toyota pq hacer negocio con ellos es bueno, buen trato, un buen vendedor y excelente servicio de mantenimiento More

by jucegu60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma Mata - Clayton George tecnico
Oct 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

October 17, 2022

My service person is Pablo. 1) In July, I took my car to Toyota dealer because my a/c was not cooling. It had been a week and still without a car. I called and stopped by the d More

by monitalm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pablo
Oct 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Monitalm, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Oct 23, 2022 -

monitalm responded

Thank you for a quick response. I will call the GM next week.

October 16, 2022

Great service and allowed me to go back to work on time with a clean car! More

by marinagrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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